Shift Manager

Glenshire Group, Bearsden, East Dunbartonshire

Shift Manager

Salary not available. View on company website.

Glenshire Group, Bearsden, East Dunbartonshire

  • Full time
  • Permanent
  • Onsite working

Posted 3 days ago, 31 Mar | Get your application in today.

Closing date: Closing date not specified

job Ref: a0f22b2da4ae4d619db17924aaab04cd

Full Job Description

As a Shift Leader, you are the day-to-day captain. You keep shifts running smoothly, customers happy, and team members having fun. You value collaboration and organization. Functional Responsibilities:

  • Identifies and resolves workstation bottlenecks
  • Ensures all products served to customers meet quality standards
  • Oversees effective preparation of all workstations for peak periods
  • Follows all restaurant safety procedures and coaches others
  • Actively seeks information on restaurant financial and customer measures
  • Demonstrates accountability for growing sales
  • Leadership Responsibilities:
  • Acts as a model providing leadership and coaching on an ongoing basis to the team
  • Communicates effectively with others
  • Trains new team members
  • Oversees team members during shifts
  • Able to efficiently work around problems
  • Demonstrates growth mindset by learning from mistakes
  • Respectfully coaches and directs team members
  • Culture Responsibilities:
  • Champions Yum!'s culture and values
  • Prioritizes customer needs over tasks currently being performed
  • Demonstrates positive energy by handling customer issues on the spot
  • Makes decisions that help customers
  • Coaches team on resolving customer issues
  • Fosters a positive relationship with fellow team members and customers

    Food retail or service industry experience preferred.
  • Ability to exceed Customer Satisfaction expectations
  • Sound communication and interpersonal skills

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Direct job link

https://www.s1jobs.com/job/shift-manager-124845464

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