Shop Assistant

Sales assistant is responsible for day-to-day running of the shop when the manager is not present. Their key responsibilities are to maintain a safe and welcome environment for volunteers and customers as well as maximizing sales and donations.,

• Opening & closing the shop as a key holder


• Setting up the till/float in preparation


• Balancing till each day.


• Maintain stock levels on the shop floor


• Pricing items using provided guide as well as researching higher value items


• Assist Manager in day to day running of the shop


• Communicate issues with shop Manager


• Manage volunteers


• Receive and sort donations


• Provide a high level of customer service


• Ensuring health & safety of customers whilst on Birthlink premises


• Preparing uplifts for recycling collections


• Maintain good house-keeping (shop floor, and storeroom)


• Manual handling and moving of heavy donations.


• Keep good visual merchandising on the shop floor


• Rotate and maintain a window display


• Lone working


• Working across both of our charity shops
  
  Physical ability to move heavy bags of clothes and bric-a-brac


• Confident handling money


• Ability to work alongside and support volunteers


• Able to communicate clearly with a wide range of people


• Calm and measured approach


• Organized


• Dependable, honest and enthusiastic


• Able to work alone and on own initiative


• Must be willing to get stuck in with all aspects of the running of the shop


• An interest in fashion, crafts, or collectables

Desirable

• Retail or service sector experience


• Experience managing volunteers


• Experience using online sales platforms and social media


• Merchandising/window dressing experience
  
  Birthlink is a small Scottish charity, based in Edinburgh. We offer support to anyone affected by adoption with a Scottish connection.