Site Director

Are you a visionary leader with a passion for delivering exceptional hospitality experiences? Join Elior UK & Rangers Football Club at Ibrox Stadium where we are seeking a dynamic Site Director to lead the charge in driving business growth, operational excellence, and guest satisfaction. This is a unique and exciting opportunity at one of the UK's most iconic venues, overseeing both match day operations and non-match day conferences and events. What you'll be doing...

• Operational Leadership: Take full accountability for operational delivery, quality control, and ensuring consistent client and guest satisfaction across all areas of the venue.
• Revenue Growth: Drive revenue through strategic planning and management of all business-to-business commercial income. Identify and develop innovative new revenue streams, with a focus on growing non-match day conference and event sales.
• Team Leadership: Lead and inspire Heads of Departments, managing recruitment, training, and development to ensure the highest service standards are maintained. Build and sustain an engaged, high-performing team.
• Client & Stakeholder Management: Build and nurture strong relationships with clients and third-party stakeholders. Act as the key liaison to ensure alignment with Elior UK's values and the client's objectives.
• Financial Accountability: Drive financial growth through effective cost control, culinary excellence, and proactive pipeline development. Oversee the creation of profitable, solution-driven bids for new business opportunities.
• Compliance & Safety: Ensure full compliance with COSHH, Food Safety, Health & Safety, and all legal and environmental regulations. Maintain a culture of duty of care for both colleagues and customers.
• Restaurant Growth: Oversee the growth of the on-site restaurant business on non-match days, creating a year-round calendar of events to enhance revenue.
• Strategic Vision: Lead the creation and execution of sales strategies for large-scale events, ensuring successful delivery of major projects within budget and on time. Continually assess market trends to identify new opportunities for growth.
Working Pattern: 5 out of 7 days a week, including weekends and evenings to support events / matchdays


• Senior-level operational contract management experience within the hospitality industry, with a proven ability to lead large teams to deliver exceptional service.
• Expertise in client and stakeholder management, with strong interpersonal and communication skills.
• Commercially astute, with a solid background in budgeting, forecasting, and cost control management.
• Strong sales and C&E experience, with a track record of delivering high-value events and a creative approach to driving revenue.
• A strategic thinker, able to balance structured planning with flexibility and problem-solving under pressure.
• Previous experience managing P&L and driving commercial success in a fast-paced, high-pressure environment.
  
  Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That's why 85% of colleagues tell us how proud they are to work for us! Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts. FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day. Support Your Way of Life:
• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Holiday Allowance: Relax & recharge with 28 days holiday, increasing to 31 days after two years service
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work
Big Enough for Growth, Small Enough to Connect:
• Opportunities for career progression while developing a close-knit community
Supporting You Through Life's Ups & Downs:
• Access mental health support & comprehensive wellbeing benefits
Keeping Finances & Wellbeing in Mind:
• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme