Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our waybut theres still an exciting journey ahead. Join us at the heart of trust.
Today we are an Engineering team of close to 100, with offices in Copenhagen, London, and Edinburgh. You can choose to work from the office, flex, or remotely (Denmark or UK). No matter what you choose we'll help you set up your workstation and make sure you have the opportunity to connect with your team.
At Trustpilot, we work and deliver as a team. The environment that we cultivate includes working with great people who support each other every step of the way while at the same time encouraging you to bring your best every day. Everyones opinion matters, and you can help come up with the next big idea that will bring Trustpilot forward.
In this role you will work alongside another Staff engineer across the API, Integrations and TrustLayer teams. Find out more about our exciting TrustLayer announcement here.
What you'll be doing:
Driving Results:

Develop and carry out cohesive plans that align with organizational goals and deadlines
Implement novel approaches to ensure the quality and production readiness of complex systems
Maintain awareness of work outside the immediate group to minimize surprises and enhance project results

Domain Expertise:

Leverage specialised knowledge to improve organizational capabilities in the relevant domain.
Engage in sharing knowledge and teach others.
Introduce industry best practices and technologies to solve problems.
Ensure consistent delivery of projects through deep expertise.

Problem Solving:

Solve complex issues across unfamiliar areas of the codebase.
Develop solutions that are scalable, robust, and maintainable.
Create architecture that is resilient to single points of failure.
Develop roadmaps with actionable milestones for large systems or projects.
Collaborate with fellow Staff Engineers in the organisation to cultivate a robust internal network.

Communication:

Ensure documentation enables system maintenance and development by others.
Facilitate collaboration and decision-making among disparate groups.
Adapt communication to various technical and non-technical audiences.
Promote mindful communication and active listening.
Teach and share knowledge to improve the engineering organization., We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. Were excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you dont feel you don't meet all the requirements, we'd still really like to hear from you!

Experience in software engineering and architecture
Effective problem-solving and debugging skills
Highly effective communication and facilitation abilities
Ability to develop and execute strategic plans
Experience mentoring and guiding other engineers
Comprehensive understanding of industry best practices and technologies including:
A solid understanding of AWS infrastructure including event driven and serverless architectures
Experience delivering scalable systems that solve complex technical challenges
An interest in contributing to the future of Trustpilot, and the ability to advocate for and make crucial technical decisions, in a pragmatic way
A customer-centric and solution-oriented mindset with a bias to action
The ability to communicate complex problems to a diverse group of stakeholders
You are a lifelong learner across all areas - technology, ways of working, etc
You constantly look to raise the bar for yourself and those around you in everything you do
You are a leader who sets the standard, not just through code, but through the day-to-day work, the culture, and values you promote
You believe that diversity in teams enhances outcomes
You promote a culture of continuous feedback and learning

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 320 million reviews and 70 million monthly active users across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and were headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
Were driven by connection. Its at the heart of what we do. Our culture keeps things fresh its built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, were proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. Were a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If youre ready to grow, lets go.
Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

A range of flexible working options to dedicate time to what matters to you
Competitive compensation package + bonus
25 days holiday per year, increasing to 28 days after 2 years of employment
Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
Pension and life insurance Health cash plan, online GP, 24/7 Employee Assistance Plan
Full access to Headspace, a popular mindfulness app to promote positive mental health
Paid parental leave
Season ticket loan and a cycle-to-work scheme
Central office location complete with all the snacks and refreshments you can ask for
Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more