Strategy Manager, Performance

We are recruiting a Strategy Manager to join the BBC Strategy Team. This role will be focused on BBC Revenue management and therefore embedded within the BBC Licence Fee Unit, supporting a range of new and ongoing projects within the department. This is an 18 Month FTC which is London-based with some flexibility - i.e., hybrid working., The Licence Fee Unit (LFU) is responsible for collecting the licence fee, generating £3.8bn of revenue each year. The aim of the LFU is to maximise long term net licence fee revenue in a way which sustains public support for the TV licence, ensuring that the licence fee is collected in an efficient, appropriate and proportionate way. The BBC uses the income from the licence fee to provide services including eight national TV channels plus regional programming, 10 national radio stations, 40 local radio stations and an extensive website, bbc.co.uk. BBC World Service broadcasts to the world on radio, on TV and online, providing news and information in 32 languages., As Strategy Manager, you'll play a key role in supporting the direction of the Licence Fee Unit's operations, strategy and policies, contributing to a range of projects and analysis tasks. You will:

• Act as an SME for BBC Revenue Management performance measurement via analysis, interpretation and reporting of key performance metrics and trends, with a view to improving business operations and revenue collections.
• Work closely with BBC finance to support accurate budgeting and forecasting of BBC income.
• Influence business decision making by delivering high quality business analysis of financial and non-financial data, identifying risks, opportunities and recommendations for protecting and growing BBC revenue collections.
• Measure and monitor changes and developments in the industry landscape to estimate the impacts of any operational, policy, and technological changes that may affect BBC public funding.
• Work with Data science teams to develop the BBCs understanding of drivers of payment and non-payment, including operational, macro-economic and behavioural factors, as well as working independently to refine the BBC's measurement of non-payment.
• Maintain up to date knowledge and understanding of the key strategic challenges and opportunities regarding the BBCs current funding model.
• Lead analytical project work feeding into operational delivery and change initiatives.
• Own and deliver monthly, quarterly and annual performance reporting for senior management, as well as external bodies such as the DCMS and NAO.
• Leverage insight from BBC Audiences market research to deepen the BBC Revenue Management teams understanding of audience attitudes and behaviours that may impact income collection.
This will include working with our outsourced service partners to analyse collection performance and customer behaviours, as well as working collaboratively with the BBC's Strategy, Marketing & Audiences, and Finance teams. Using appropriate tools and techniques, you'll provide and build high quality analysis and modelling as well as present well thought-out recommendations to individuals and teams at a range of levels.

To be successful in this role you will possess financial and analytical modelling skills, with the ability to collate and interpret complex data in Excel, and to translate and simplify this analysis in PowerPoint - ultimately driving and influencing decision making. You will have strong organisational skills and experience of supporting projects with data and analysis, you'll be adept at meeting demanding deadlines, setting targets and adapting to changing circumstances across a range of concurrent activities. An excellent problem solver, able to offer the right balance of creativity and pragmatism, you will have the confidence and resilience to challenge assumptions and instigate positive change to achieve business goals. An effective communicator with a proven ability to establish good working relationships with multiple partners and stakeholders across a wide range of people and levels, comfortable presenting insights, challenging and influencing as appropriate to support effective decision making. In addition, you will have excellent written communication skills for a range of audiences. This will be supported by your strong Microsoft Office skills, particularly Excel and PowerPoint.

The BBC is the largest public broadcasting corporation in the world. Its mission is to enrich people's lives with programmes that inform, educate and entertain. We are a public service broadcaster, established by a Royal Charter and funded by the licence fee which is paid by UK households and businesses.

Package Description Band: D Contract type: Eighteen month fixed-term contract (this is a staff role not a contractor engagement) Location: Office base is London. This is a hybrid role and the successful candidate will balance office working with home working Salary: £50,000 to £55,000pa plus London Weighting (£5,319pa), depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
• Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
• Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification.
• Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. You can find out more about working at the BBC by selecting this link to our candidate pack.
If you need to discuss adjustments or access requirements for the interview process please contact the [email protected]. For any general queries, please contact: [email protected]. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.