Support Service Technician

As a Support Service Technician (Porter) at Scottish Parliament. You'll provide efficient administration to support the site, our domestic services team are incredibly vital to making sure that we provide a high-quality service for our clients & visitors, You keep the behind the scenes facilities running like clockwork. What you'll do:

• Provide a comprehensive portering service within the premises for parliamentary staff, MSPs, their staff, journalists, guests and visitors to the Scottish Parliament
• Move and set up furniture, television/audio-visual equipment, and IT equipment used within the Premises as directed. The ability to assemble and disassemble the equipment is essential.
• Carry out daily checks and respond to minor problems involving static IT equipment installed within some of the meeting rooms.
• Be the first point of contact for minor problems with equipment or replacement of office consumables for equipment such as multi-function devices printers and fax machines. This shall include the replacement of toner cartridges, replenishing of paper and clearing of paper jams etc. but not involving mechanical or electrical failures with the equipment.
• To safely and efficiently complete tasks as required in compliance with Sodexo and client instructions, procedures and policies.
• To alert management to any safety or operational issues that need addressing in a timely manner.
• Escort visitors/contractors around the Premises - there are occasions when the Core-Team Personnel would be required to escort visitors or contractors who are not security cleared around the Premises.
• Conduct inventories/surveys of storerooms and FM equipment - this task requires to be carried out periodically to ensure that storeroom inventories held internally and externally are accurate.
• Collect mail bags from St Andrews House, Scottish Government building in Edinburgh, and deliver to the mail room at the Premises.
• Load and unload vehicles at the loading bay of Holyrood. This includes but is not limited to; the SPCB van, contractor vehicles, general deliveries, equipment for events and exhibitions.
  
  Must be physically capable of completing all tasks within possible realms of reasonable adjustment being made where necessary
• Full clean driving license (preferable)
• Be flexible and responsive to the changing daily priorities
• Ability to be able to work additional hours as requested to meet the business demands, including evenings and weekends
• Able to work on own and as part of a team to fulfil works in a 'best in class' environment
• Customer focused in service delivery and able to communicate eloquently face to face and via radio
Ready to be part of something greater? Apply today!

About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.


• 41.8 hours per week
• Monday - Friday 0600 - 1600
• Fix-Term Covering Maternity (18 Weeks) Must pass vetting
• £12.41 per hour
• Easy access to public transport
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