Support Team Member - Dispatch

To ensure all material is despatched from the Quayside within relevant time scales in a safe and accurate manner. Duties include:

• Maintain records and oversee cargo for tracking purposes
• Ensure all Dangerous Goods, SEPA and Waste Documentation is present and correct
• Liaise with Vendors to coordinate efficiently the return of materials with regards to designated delivery bookings and available crane and forklift provision where required
• Liaise with Client and internal departments regarding queries and non-conformances
• Ensure an accurate, auditable, record of all activities within your area of work is maintained and correctly filed
• Collate shipping paperwork, scan and file for the relevant client folders
• Despatch cargo within TMS system
• Must be customer focused in order to ensure customer satisfaction at all times
• Develop and maintain effective customer and vendor relationships
• Ensure that formal procedures, standing instructions and safety standards are complied with at all times
• Build effective relationships with staff across all levels of the business
• Liaise with the logistics coordinator and other quayside personnel as required
• Liaise with delivery/ truck drivers to ensure that correct documentation and safety standards are complied with at all times
• Ad-hoc duties as required in line with applicable training/competency assessments undertaken
  
  Maintains positive work relationships
• Knowledge of Waste Regulations
• Working Knowledge of Microsoft Excel
• Transportation of abnormal load/ regulations knowledge
• Ability to present a positive company image through first class customer service delivery and customer engagement
• Ability to adapt to changing situations
• Reliable and conscientious with good time management skills
• Good communicator
• Ability to work under pressure and unsupervised
• Proactive in seeking and implementing ways to improve operational performance
• Accuracy and attention to detail
• Manual handling
• COSHH Awareness, Dangerous Goods Awareness - ADR/IMDG, Previous customer service experience
• Previous operational/logistics experience
• Knowledge of relevant legislation
Equity, Diversity and Inclusion (ED&I)

No Are you a former employee or contractor of ASCO or any of our Group Companies?
• Former Employee Former Contractor N/A Do you know, or are you related to, an employee of ASCO or any of our Group Companies?
• Yes No If yes, please provide details Are you a member of the Armed Forces Community?
• Yes No If yes, please provide details Cadet Regular Personnel Reservist Veteran Family (spouse/civil partner/child Current Salary (in UK £)
• Current benefits package and values
• e.g. pension 5%, car allowance, bonus etc. Annual leave entitlement
• Notice Period
• Salary expectations for this role (in UK £)
• What evidence can you provide to confirm your eligibility to work in the UK?
• A passport showing the holder, or a person named in the passport as the child of the holder, is a British citizen or a citizen of the UK and Colonies having the right of abode in the UK A birth (short or long) or adoption certificate issued in the UK, Channel Islands, the Isle of Man or Ireland, together with an official document giving the person's permanent National Insurance number and their name issued by a Government agency or a previous employer A share code to demonstrate digital immigration status under the EU Settlement Scheme A current Biometric Immigration Document (Biometric Residence Permit) issued by the Home Office to the holder indicating that the person named is allowed to stay indefinitely in the UK, or has no time limit on their stay in the UK A current passport endorsed to show that the holder is exempt from immigration control, is allowed to stay indefinitely in the UK, has the right of abode in the UK, or has no time limit on their stay in the UK A current Immigration Status Document issued by the Home Office to the holder with an endorsement indicating that the named person is allowed to stay indefinitely in the UK or has no time limit on their stay in the UK, together with an official document giving the person's permanent National Insurance number and their name issued by a Government agency or a previous employer A certificate of registration or naturalisation as a British citizen, together with an official document giving the person's permanent National Insurance number and their name issued by a Government agency or a previous employer A current passport endorsed to show that the holder is allowed to stay in the UK and is currently allowed to do the type of work in question A current Biometric Immigration Document (Biometric Residence Permit) issued by the Home Office to the holder which indicates that the named person can currently stay in the UK and is allowed to do the work in question A current Immigration Status Document containing a photograph issued by the Home Office to the holder with a valid endorsement indicating that the named person may stay in the UK, and is allowed to do the type of work in question, together with an official document giving the person's permanent National Insurance number and their name issued by a Government agency or a previous employer An Application Registration Card issued by the Home Office stating that the holder is permitted to take the employment in question None of the above If none, please provide details