Supporting Services Agreement Leader

Would you like the opportunity to work as a Supporting Services Agreement Leader?
Join our Team !
Baker Hughes is the leading energy technology company, who delivers across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries. Our innovative technologies and services are taking energy forward! Making it safer, cleaner and more efficient for people and the planet.
Partner with the best
As a Supporting Services Agreement (SSA) Leader, you will be responsible for the successful execution of SSA contracts, ensuring customer satisfaction, operational excellence, and technical quality. You will leverage your expertise in rotating equipment technology and Bently Nevada products to deliver high-quality services and insights.
As a Supporting Services Agreement Leader, you will be responsible for:
Execute SSA contracts within defined scope, cost, and timelines.
Communicate scope or cost changes with the contract manager/team leader.
Ensure execution quality, provide technical advisory, and deliver timely reports.
Establish trust and credibility with customers, addressing pain points and satisfaction metrics.
Deliver on operational excellence metrics and address billability concerns.
Apply knowledge in the mechanics of rotating equipment to troubleshoot and resolve issues.
Maintain a knowledge base of contract coordination and execution to ensure seamless delivery.
Exhibit strong customer communication and reporting skills post-activity completion.
Perform advanced analysis of machinery vibration data to deliver actionable insights.
Fuel your passion

Have a bachelor's degree in mechanical engineering or a related field.
Possess strong technical knowledge and certifications in rotating equipment technology.
Demonstrate flexibility and the ability to manage single or multiple accounts under pressure.
Show proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
Exhibit exceptional interpersonal, leadership, and communication skills.
Be adaptable to new technologies and work independently to drive results.
Understanding of rotating equipment technology and the ability to apply this expertise in the field.
Have a background in Bently Nevada product line.
Demonstrate 3-5 years of experience in System1 and BN 3500 Rack field operations.
Provide diagnostics expertise in machinery diagnostics of rotating equipment.
Have strong oral and written communication skills.
Have strong interpersonal skills.

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
This is predominantly field based work with work in BH base needed from time to time, so please discuss your preferred working patterns with the recruiter during the process
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
About Us
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
Join Us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Baker Hughes