Team Leaders

As a Shift Leader, you are the day-to-day captain. You keep shifts running smoothly, customers happy, and team members having fun. You value collaboration and organization.

Functional Responsibilities:

• Identifies and resolves workstation bottlenecks



• Ensures all products served to customers meet quality standards



• Oversees effective preparation of all workstations for peak periods



• Follows all restaurant safety procedures and coaches others, Prioritizes customer needs over tasks currently being performed



• Demonstrates positive energy by handling customer issues on the spot



• Makes decisions that help customers



• Coaches team on resolving customer issues



• Fosters a positive relationship with fellow team members and customers
  
  Food retail or service industry experience preferred.



• Ability to exceed Customer Satisfaction expectations



• Sound communication and interpersonal skills