Team Manager (19958)

This is an exciting opportunity for a highly motivated individual to join Barnardo's as a Team Manager within the Resilient Families Service, working across RCT, to support children, young people and their families. Our team is split into two areas covering the East and West of RCT. There is a Team Manager post in each area, and this vacancy is for the Team Manager of the East Team, covering the Cynon Valley and East half of Taff Ely. What is the Resilient Families Service? The Resilient Families Team is part of the Resilient Families Service providing an early intervention and prevention service for families with children/young people aged 0-18yrs across Rhondda Cynon Taff. The service increases the resilience levels of the children, young people and their families through working alongside other partner agencies to ensure intervention plans are effectively delivered, delivering direct support and advocating for the children, young people and their families. What will the job involve? As a Team Manager you will be a registered Social Worker and will line manage the team of Intervention Workers who are responsible for providing advice, guidance and support to families in accordance with the aims and objectives of the service. You will be responsible for:

• Direct line management of a team of Intervention Workers supporting well-being, development, case work, performance and behaviour.
• Case allocation, monitoring, quality assurance and audit
• Responding to all safeguarding concerns received via C1/PPN referrals, disclosures or observations and escalating to Children's Services appropriately.
• Working in partnership with the Resilient Families Service Management Team, Children's Services, Education, Health and Community Agencies
The service operates Monday to Friday from 9am-5pm.


• Substantial experience working with children, young people and their families
• Management or supervision experience in a relevant setting with the capability in giving feedback to teams in relation to performance
• Demonstratable record of working constructively with partner agencies and commissioners
• Substantial experience of responding to, and escalating safeguarding concerns
• Demonstrable experience of promoting and developing a positive culture within a team setting
Additional Information: Please include as much relevant detail in your application to demonstrate how you fulfil the requirements of our Team Manager job role, as outlined above and in the Job Description/Personal Specification. Experience can be from previous employment, education, training, volunteering etc.

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Workplace Offer: What it means for you The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.
• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer