Team Members

customers with their orders, running food preparation and working together to keep the restaurant in
order.

Functional Responsibilities:

• Enjoys keeping things clean and safe for customers and teammates


• Adheres to all safety, sanitation and security standards


• Follows all standards for the quality execution of specific stations of responsibility


• Maintains knowledge of menu items and promotions


• Follows all cash handling procedures safely and in accordance with company standards


Leadership Responsibilities:

• A self-leader who takes ownership of tasks and role


• Takes ownership and responsibility of one's own actions


• Aspires to lead and mentor peers


• Continually communicates with manager to analyze and understand business needs


• Culture Responsibilities:


• Champions Yum!'s culture and values


• Dedicated to doing quality work


• An inclusive team player


• Fosters positive relationships with teammates and customers


• Anticipates customers' needs by being attentive to body language signs in order to add value to

the customers' experience and promote repeat business

• Handles customer complaints according to guidelines to ensure customer issues are resolved
  
  GCSEs or equivalent in core subjects grades A-D


• Food retail or service industry experience preferred.


• Ability to exceed Customer Satisfaction expectations


• Sound communication and interpersonal skills


• Willingness to learn new skills


Physical Requirements:


• Able to bend at the waist and lift items up to 10 Kgs. to waist level


• Able to move items up to 10 Kgs. for distances of up to 25 feet


• Able to remain standing and active for an 8-12 hour shift


• Able to tolerate exposure to hot temperatures (above 32° C) throughout the shift


• Able to hear, understand, and respond to Team Members' requests in a loud environment


• Skill and coordination at using hands to perform kitchen and cleaning duties such as operating

machinery and kitchen equipment

• Able to tolerate exposure to all products without an allergic reaction or sensitivity.


• Able to tolerate exposure to chlorine sanitizing solution
  
  We are currently recruiting for a Team Member as we add Pizza Hut to our Business portfolio, this will be based in Kirkcaldy.


About Glenshire Group

Glenshire Group is a Scottish family-owned conglomerate based in Fife. The Group was established in 2020 to consolidate various existing business interests spanning multiple sectors operating within various sectors including Retail , Hospitality, Property, Cleaning Hygiene, Online and Frozen Drinks (Skwishee) space.