Telesales Representative

Anderson Knight is recruiting an experienced Telesales Representative for a well-established company based in Glasgow.

The role of the Telesales Representative is to develop a list of potential clients through lead generation from the Client’s website and social media channels. 

Main Duties and Responsibilities:

• Generate a database of potential sales leads in the UK through proactive calls and emails.

• Handle inbound calls from prospective customers.

• Ask pertinent questions to understand customer requirements.

• Generate interest and schedule appointments over the phone.

• Provide input to Sales Management on developing additional business and generating more leads (e.g., sales flyers, selling strategy, target customer groups, etc.).

• Prepare weekly and monthly reports.

• Manage welcome calls to set customer expectations through the onboarding journey and aftercare.

• Achieve agreed sales targets and call frequency.

• Conduct upselling calls to the existing customer base on a scheduled basis.

• Handle the administration of order processing, including initial orders.

• Provide input to Management on product and sales strategy.

Key Attributes and Skills:

• Competent in all Microsoft Office packages.

• Ability to quickly build rapport with customers.

• Excellent written and verbal communication skills.

• Able to work comfortably in a fast-paced environment.

• Ability to work toward and achieve sales targets.

• Ability to build strong working relationships.

• Ability to multi-task.

• Ability to persuade, influence, and negotiate.

Company benefits:

• Monthly bonus scheme (OTE £400).

• 28 days holidays (1 additional each year), 4 bank holidays.

• Discounted company products.

• Pension.

• Life assurance.

• Medicash benefits.

To be considered for this position, it is essential that you have relevant previous experience in a similar role, such as telesales, telemarketing, or prospecting business leads. 

If you are ready to embrace this excellent opportunity, please forward your CV with confidence.