Temporary Accommodation Manager, West Lothian Civic Centre, 484.38, Internal Applicants Only - WEL08576

Job Advert

Applications for this post will only be accepted from current employees of West Lothian Council (this includes casual and agency staff who are currently undertaking work for us)

A new and exciting opportunity has arisen to lead the Accommodation Team within the Housing Need service in West Lothian. This is a chance for a skilled and motivated individual to take the lead role in making a difference to the lives of people who are either experiencing homelessness and are living in our temporary accommodation. The role is essential to the delivery of the service aims of finding sustainable long-term solutions to the housing needs of some of the most vulnerable people in the area, and is key to delivering high quality services to avoid crisis.

This role will work as part of the Housing Need management team, in a high demand, high energy service which is customer, solutions and outcome focussed. You will manage a team of accommodation officers and assistants who are responsible for delivery of the following key functions:

• Sourcing the most appropriate property and placements for those who are homeless, with a range of support needs
• Income, tenancy and customer management of temporary housing
• Management of relationships with outsources suppliers of accommodation, such as b&b, private landlords and other registered social landlord stock
• Close partnership working with housing options, homeless support, allocations and colleagues working on budget management, eduction and public transport
• Bookings for accommodation, b&b, property storage and referrals for assistance and advice
• Working with colleagues in Housing Operations and Building Services on property and tenancy/neighbourhood management issues

Who we are looking for

We are looking for a driven and energetic individual with proven leadership qualities. You will have a track record in delivering effective management of a high performing team, in a challenging environment. You will have experience of managing income and expenditure, and delivery of savings and efficiencies in working practice and service delivery. You will have experience of designing and delivering a range of hybrid services tailored to the needs of applicants including housing options advice, financial support, employability advice and housing support. We are seeking an applicant with outstanding planning, communication and line management skills and can help sustain our strong partnership working with our key partners.

Does this sound like you?

This post is permanent and will contribute to the direction and performance of the Housing Need Service, which is a busy and agile service, where our people are focussed on getting the best outcomes for our clientele.

The successful candidate will have access to West Lothian Council’s Pool Car Scheme in order to undertake approved business travel.

This post is considered Regulated Work with Vulnerable Children and/or Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. Preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by the West Lothian Council

INTERNAL APPLICANTS ONLY