Temporary Customer Service Consultant

Are you ready to make a difference by delivering exceptional customer service? Join our esteemed client as a Customer Service Consultant and be the friendly face and voice that upholds our client's trusted brand.

Job Opportunity: Temporary Customer Service Consultant

• Contract Length: 4 months
• Start Date: Immediate
• Days: 5 out of 7 days, including weekends (on a rotational basis)
• Hours: 10:00 am - 6:00 pm
• Hourly Rate: 12 p/h

**You must be able to commit to the full length of the assignment and will include working throughout the Christmas and New Year period (excluding public holidays) **

About the Role

In this role, you'll engage with customers through phone, email, web chat, and social media to ensure they receive an outstanding experience every time. Don't worry if you're new to the product range - comprehensive training will equip you with everything you need to shine!

Your Responsibilities Will Include:

• Answering incoming calls from customers
• Responding to email enquiries with pre-set templates
• Providing attentive, proactive customer service across all channels

What We're Looking For:
To thrive in this role, you'll need a "can-do" attitude, a passion for helping others, and a few key qualities:

• Customer-First Mindset: A positive, approachable attitude with a commitment to top-notch service
• Experience: Previous experience in customer service or an administrative role
• Organisation: Strong organisational skills to stay on top of multiple enquiries
• Dedication: A focus and willingness to go the extra mile

Next Steps
Ready to bring your customer service skills to a new team? Apply today! We're interviewing right away and need candidates to start as soon as possible.

Why Join Office Angels?
Working as a temp with Office Angels is a fantastic way to explore new roles and industries while maintaining flexibility. As part of our team, you'll enjoy:

• Direct Employment: You'll be employed directly by Office Angels, giving you a supportive network every step of the way
• Career Support: We can help you find permanent roles, provide expert interview advice, and more
• Weekly Pay: Enjoy the security of weekly income
• Pension Scheme: With employer contributions
• Paid Leave: 28 days of paid annual leave (accrued weekly)

When you register with Office Angels, you gain access to a dedicated recruitment consultant, insights into the local job market, and personalised feedback on your applications. This support continues through your assignments and beyond!

This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.

To apply, please send your CV and cover letter to edinburgh@office-angels.com. Only shortlisted candidates will be contacted. We look forward to reviewing your application.

**If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email**

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.