Tenant Participation and Engagement Manager

The Tenants Information Service (TIS) has an exciting opportunity for a Tenant Participation and Engagement Manager to join our team.

Job title: Tenant Participation and Engagement Manager

Salary: £45,669 - £50,235 per annum

Hours: 35 per week

Location: TIS Head Office in Glasgow. TIS embraces a hybrid working model and as such, staff are expected to work from home and office when appropriate.

Closing date: Monday 7th October 2024 at 5:00pm

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TIS is looking for a motivated and enthusiastic individual to fill the role of Tenant Participation and Engagement Manager within its core team. The successful candidate will support the Chief Executive and wider team to champion and promote TIS as experts in housing, community development, and engagement practices.

The Tenant Participation and Engagement Manager will work to secure and manage new consultancy projects and deliver independent tenant advice contracts and training courses for tenants, housing organisation staff, Elected members, and Board members at a national and local level across Scotland. They will possess excellent group facilitation skills, and verbal and written communication.

The right candidate will have knowledge of social housing sector policy, legislation, and/or regulatory framework. This roles presents a fantastic opportunity to work on a wide range of projects, with a variety of key partners, within a fast-paced environment.

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The role of Tenant Participation and Engagement Manager includes (but not limited to) -

Responding to and complete tender proposals for Independent Tenant Advice contracts, consultancy projects, and the delivery of training courses across Scotland.

Designing and delivering training courses and workshops for tenant, resident and community groups, scrutiny panels, federations, housing organisation staff, Elected members, and Board members.

Securing and managing new consultancy projects.

Assisting in the delivery of work commissioned by the Scottish Government.

Working with key partners including the Scottish Government, Scottish Housing Regulator, Scottish Federation of Housing Associations, Design and deliver presentations at national conferences, events, working groups, and panels.

Producing guides, briefing papers, and reports focused on housing policy and legislation.

Championing and promoting meaningful tenant participation, engagement and scrutiny practices with tenants and housing organisations throughout Scotland.

Supporting tenants to respond to national consultation, have their say, and influence policy development.

Providing information to tenants and housing organisations on the functioning of tenant groups.

Managing TIS Development Support projects, including the responsibility of line management support and supervision to project staff, and the development, implementation, and review of workplans.

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Application notes

To be considered for the role of Tenant Participation and Engagement Manager, please fully complete the list of recruitment forms available on the TIS website and return to TIS by 5:00pm on Monday 7th October 2024.

If you have any questions relating to the role, please contact the TIS.