Training Coordinator

To act as a Training Coordinator, facilitating the smooth and efficient booking and running of the NFTS Scotland course portfolio working alongside the Head of NFTS Scotland and Development Managers. The role is a hybrid role with work able to be carried out remotely, where appropriate, and in person (mostly in Glasgow but with occasional travel to our new base in Edinburgh), where required.,

• Administer NFTS Scotland course and bursary applications, including payment administration and liaising with finance to ensure invoices are sent out and paid in a timely manner
• Maintain accurate financial records of transactions including invoices, card payments and petty cash
• Keeping all students fully informed and updated (e.g. course information, homework)
• Dealing with enquiries (by phone and email)
• Administer course monitoring and evaluation
• Maintaining accurate planning documents, records and archive of all curriculum activities.
• Book rooms, equipment, transport, travel and accommodation as required and administer associated paperwork and communications
• Help make sure training rooms, in various in-person venues and online, are tidy and properly set-up
• Meet and greet all students and tutors (where required)
• Attend in-house training where required
• Providing support for open days and other external events
• General administrative duties
• Undertaking any other duties as may be reasonably required in the position.
• Contribute to ensuring that the quality of the student experience on NFTS Scotland courses starts and remains high and that outcomes remain consistent with those of a world-leading film, TV and games school
  
  Educated to Higher Level (or equivalent)
- Highly organised with exceptional attention to detail and able to multi-task and prioritise effectively - Excellent verbal and written communication skills - An excellent command of English (spelling and grammar) - Computer literate, with general knowledge in Excel, Word, PowerPoint and Outlook - Excellent time management skills - Ability to work under pressure Desirable Criteria: - General knowledge of web conferencing technology, primarily Zoom and Teams - Awareness /Some general knowledge of SurveyMonkey, Mailchimp and basic website updating Person Specification: - A passion for film, TV and/or games - Enthusiastic, proactive and hard-working - Bright and self-motivated, with the ability to use your own initiative whilst also sharing information with your manager and the rest of the team - Polite, confident and personable, with strong interpersonal and relationship building skills with students and other stakeholders - Able to work occasional evenings and weekends and at events, where necessary