Visitor Operations Manager

We have an exciting new role playing a key part in ensuring we deliver an exceptional visitor experience in our amazing galleries based in the heart of Edinburgh. You must have substantial proven experience of successfully managing teams within a Visitor Attraction or Retail environment.

We are looking for someone who can step in with confidence and is energised by the opportunity to motivate and inspire a team. You will be an exceptional people manager with excellent communication and organisational skills. You will play a critical part in planning and delivering staffing requirements for exhibitions, learning programmes and events and ensure that income generation opportunities are maximised.

As part of our enthusiastic and skilled Security and Visitor Engagement team, you will manage up to 50 Visitor Assistants with the support of two Visitor Assistant Supervisors. It's a busy and varied role and gives the opportunity to work with some fantastic people.