Visitor Services Assistant

We're looking for a positive and outgoing person to join our Visitor Services Team in the South Region as a Visitor Services Assistant. The role is based predominantly at Glentress but will also provide support for our work throughout the Tweed Valley.

This is an exciting time to be involved in managing the public forest estate in Scotland. Offering a fantastic range of recreation opportunities across a stunningly diverse landscape the forest estate has truly amazing experiences to offer both visitors and local communities.

The Visitor Services Team is responsible for the development and delivery of a high-quality visitor experience across the forest estate. This includes; planning and managing recreation opportunities, engaging with visitors, facilitating events, education and learning, dealing with public enquiries, and engaging with communities.

To be successful, previous experience working in a busy visitor or customer facing role is essential, as is experience providing an excellent customer service and visitor experience.

The post is permanent (Full Time) working 37hrs/week including regular weekend working as part of a planned rota.

We offer flexible working hours and competitive salary alongside a number of other employee benefits, including 27% employers pension contribution, cycle to work scheme and employee shopping discounts.