Visitor Services Assistant - Food and Beverage

Located at 215-217 Sauchiehall Street, the original Willow Tearooms building has undergone an extensive restoration in a bid to return the building to its former glory of when it originally opened in 1903. 

Mackintosh at the Willow operates as a social enterprise creating training, learning, employment and other opportunities and support for young people and communities. 

As well as our iconic, fully licensed tearooms, roof terrace & street café; we also have meeting and events rooms, a creative learning and education department and an exciting exhibition and retail store.  

We are proud of our fantastic afternoon tea’s and dining menus – from lunch to private dining. We are currently in Glasgow’s top 30 restaurants on TripAdvisor and continuing to grow our offering. If you’d like to join our team, read on below!  

Join Mackintosh at the willow and work in a professional kitchen, training under full-time chefs (alongside our head chef) and learn more about the industry. You will have the opportunity to further develop or learn new basic cookery skills and work in a fast-paced environment alongside our talented kitchen team. 

You will assist in key duties such and food preparation, waste management, stock replenishment and following safe food practices. All levels & experience will be considered! 

KEY RESPONSIBILITIES AND ACCOUNTABILITIES 

• Control of section and service to a high standard 
• Share knowledge of the menu & offerings 
• Providing a friendly and efficient service  
• Share knowledge of Charles Rennie Mackintosh, Margaret Macdonald & Catherine Cranston (training provided) 
• Work as part of a team and skill share 
• Carrying out basic cleaning tasks  
• Adhering at all times to allergen controls  
• Adhering at all times to health and safety requirements 
• Taking and Placing customer orders 
• Handling cash & credit card machines 
• Bar tasks; pouring, serving and clearing drinks 
• Effective verbal communication.  
• Ability to work cooperatively with others.  
• Events set-up & table resets