Volunteer Outreach Support Driver

We are seeking dedicated Volunteer Outreach Support Drivers to join our team as Volunteers. As a Volunteer, you will have the opportunity to contribute your skills and time to support the Armed Forces Community across Scotland. This is an unpaid position.

The Volunteer Outreach Support Driver (VOSD) is at the heart of Fares4Free by making sure that our clients are where they need to be at the right time. They will be responsible for checking their vehicle before and after work and keeping it clean inside and out.

VOSDs are our designated area specialists who understand the communities they operate within fully and the wide range of services available to them. They are passionate about getting it right, are able communicators and focused on using their experience to connect people with the help that they need.

Key activities and responsibilities

- Be mobile phone literate or have a working knowledge of WhatsApp (or willing to be trained).

- Route planning and preparation to always arrive 15 mins early (as per company policy).

- Being the working face of Fares4Free building positive relationships with all partners and collaborators.

- Operating in accordance with policies and procedures.

- Responsible for understanding and identifying risk.

- Building rapports with clients and always ensuring customer satisfaction.

- Effective communications in a dynamic and quick changing environment.

- To always treat people with dignity and respect and promote ownership and empowerment.

Valid driver's license and access to a car.

- Ability to operate vehicles safely and responsibly

- Good interpersonal and communication skills

- The ability to work independently and as part of a team

- Good listening skills and knowing when to talk/and when not to talk to clients