Volunteer - Receptionist

About us

The Ayrshire Hospice provides excellence in palliative and end of life care for patients and their families.

We support people who are aged 16 years and over, who have a diagnosis that is life limiting - this includes respiratory and heart diseases, neurological conditions as well as cancers and other illnesses. In addition, our Family Care Team also support children and young people – as well as the wider family unit – with counselling and bereavement services.

Where necessary, we provide a seamless transition from young adult hospice services to our care. Our care seeks to improve quality of life in various ways, for example; we support and advise on symptom control, provide emotional and spiritual care, social care and we provide personal care when it is needed at the end of life.

We also have pharmacy, physiotherapy and occupational therapy specialist services as well as our much-valued complementary therapy and Respite and Response services. Care is provided in a number of places including NHS Ayrshire and Arran hospitals, care homes and people’s own homes as well as in our In-Patient Unit and Living Well Hubs. In fact, we can provide care anywhere a person considers their home to be, regardless of the complexities associated with this.

Family members, close friends and carers are also supported both during a person’s illness and in bereavement.

The Role

As a reception volunteer you will help support the front of house team at the hospice providing a friendly welcoming face and professional reception service to visitors.

As a volunteer receptionist you will be that important first impression when visitors come through our doors, providing information, direction and support.

What you will gain

• A platform to showcase your people skills
• The opportunity to use your existing skills to help others, while also learning and developing new ones
• Chance to develop new relationships and meet new people
• An opportunity to gain experience in the charity sector
• The satisfaction of making a difference in your community
• Training and support to carry out your role
• Reimbursement of expenses in accordance with our volunteer expenses policy