Warden Pair

We are looking for a hardworking and enthusiastic warden couple (or two individuals willing share accommodation whilst on duty) to join our family-run holiday park near Edinburgh. This role is on a permanent basis with accommodation provided, which you will be required to stay in whilst on duty.

The role is salaried over the year based on 4 days on and 4 days off each week. This averages out over the year at 25.5 hours per week. Winter hours are 19.25 hours per week and summer 31.5 hours per week plus an unpaid 30 minute break each shift.

The role covers reception duties, maintenance and repair work, labouring work in winter, gardening, occasional cleaning and general operational duties required to support the functioning of the site.

Although generally the responsibilities are split between the two team members, we expect both to be able to carry out basic reception duties including bookings, shop operation, check ins, telephone operations and e mail responses.

Roles & Responsibilities

• Take reservations via the phone and in person.



• Answer the phone in a friendly and professional manner.



• Respond to e mails.



• Shop sales and till operations.



• Shop stock and cleaning stock management.



• Completion of daily, weekly and monthly Health and Safety checklists.



• External cleaning (Service areas, guttering, windows etc)



• Occasionally assist with cleaning duties - Mainly the camping facilities during the winter months.



• Make up self-catering linen bundles for the cleaning team.



• Handle guests` queries, complaints and feedback in a professional and calm manner.



• Other office and reception tasks as required.



• Gardening and ground maintenance.



• Campsite and Self Catering Repairs as required.
  
  Committed



• Respectful



• Computer Literate



• Effective Communicator



• Meticulous with good organisational skills



• Calm under pressure



• Flexible



• Initiative



• Integrity



• 1 x candidate must have a full clean driving licence


Skills - Favourable


• Foreign Languages