Deliver Nutritious Meals: Safely and punctually deliver meals to our clients' homes, ensuring each delivery meets our high standards for quality and service.
Conduct Wellbeing Calls: Make regular wellbeing calls to check on clients, ensuring their safety and addressing any immediate needs or concerns.
Provide Friendly Service: Offer a warm, compassionate, and professional demeanour during all client interactions, making each delivery and call a positive experience.
Ensure Compliance: Adhere to all company policies, including those related to client privacy, health and safety, and food hygiene.
Contribute to Continuous Improvement: Participate in team meetings and share ideas to enhance our service offerings and delivery processes.

Customer Service Experience: Previous experience in a customer-facing role is preferred, but a passion for helping others is essential.
Positive Attitude: A friendly, supportive demeanour with a genuine passion for assisting those in need.
Excellent Communication Skills: Ability to communicate effectively with clients, particularly during wellbeing calls, and to provide exceptional service.
Collaborator: Willingness to work collaboratively in a fast-paced environment and support your colleagues.
Flexibility: Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our clients.
Diligence: Ensure that all deliveries and wellbeing calls are managed with care and professionalism.
Valid Driver's License: A clean, valid driver's license and reliable vehicle are required.
Work Related Car Insurance: Hold or willing to obtain work related car insurance.
Background Checks: Willingness to undergo necessary background checks.
Weekend Availability: Ability to work on weekends as required.

Ready to Make a Difference?

At ICare Group, we are more than just a meal service - We are a community-focused organisation with our Meals on Wheels program delivers nutritious, delicious and thoughtfully prepared meals directly to the homes of those who need them most, alongside providing essential wellbeing calls to ensure our clients' safety and peace of mind. Our mission is to enhance the quality of life for our clients through great food and exceptional service. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you!

Why Work with ICare Group?

Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands, we will reimburse the cost of your Blue Light Card!
Employee Assistance Programme: Access free, practical, and impartial support for you and your family.
Mileage Allowance: We offer a mileage allowance to cover the costs of travel during your deliveries.
Comprehensive Training: Receive full training and ongoing development, with opportunities to advance your career.
Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.
Supportive Environment: Be part of a team that values collaboration, respect, and continuous learning.
Make a Real Difference: Your work will directly impact the lives of those in need, providing them with nutritious meals that brighten their day.

Champion Sustainability: We're leading the way in environmentally responsible care and are committed to reducing our environmental footprint. Through our Carbon Reduction Plan, we've cut emissions by 88.8% since 2019 and are on track to achieve Net Zero emissions by 2030.