Welfare Benefits Officer

Do you want to make a difference to people and help improve their quality of life?

As a Welfare Benefits Officer, you will be helping the Money Advice team provide a highly visible community-based service, engaging with residents daily. You will assist residents to maximise their incomes and provide them with advice, support and assistance to enhance their financial circumstances and wellbeing.

With empathy and understanding of the financial challenges facing vulnerable residents in the current climate, you'll train to help deliver a responsive and sensitive service to those who are at risk and will help assess what kind of support they need.

You'll strive to improve the quality of life for residents and provide advice, guidance and assistance on how to make the most of their income, any benefits they are entitled to and improve financial wellbeing to reduce the risk of rent arrears to help them sustain their tenancies.

Jigsaw Homes Group is one of the largest housing groups in England with more than 35,000 homes across the North West and East Midlands.

We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

About the Department:

Do you want to be welcomed into a team which prides itself on investing in our own people to deliver first class property services, then this could be the perfect role for you.

You will join our dedicated and skilled Money Advice team, making a real difference to our residents by helping them to maximise their incomes and provide them with advice, support and assistance to enhance their financial circumstances and wellbeing.

Above all, you would be working with a team who work hard to make the lives of our thousands of residents better.

££37,550.00 - £41,693.00 Per Annum
35 flexible hours per week between 7am & 7pm, Monday to Friday OR 35 compressed hours per week over 4 days.
Permanent, Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?

Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).

We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4 day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.

As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.

If you are looking for a career with an outstanding company, then please read on.