Workforce Systems & Analytics Manager - REQ03095 - 396783

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

NLC13 - £49,765 - £54,547

We have a shared ambition for inclusive growth and prosperity for all, where North Lanarkshire is the place to Live, Learn, Work, Invest and Visit.  This includes taking forward our ambitious new 5-year Programme of Work for the Council to 2028.

People Resources is a strategic corporate service which plays a key role in both supporting the delivery of the Council’s ambition and providing the full range of HR support to our services and our circa 15,000 employees every day.  The service has around 200 full and part time professional staff who operate within 7 key centres of expertise, including Business Partnership; Employment and Policy; Occupational Safety & Wellbeing; Equalities; Brighter Futures; Talent & Leadership Development and our Employee Service Centre which includes payroll, workforce resourcing, HR transformation & engagement and workforce system analytics teams.

The Workforce Systems and Analytics Manager will play a critical role as a member of the Employee Service Centre Management Team in leading the workforce systems and analytical team. 

The role will be responsible for delivering a responsive customer service to our employees and managers whilst maximising the use of self-serve HR technology through i-Trent; the full development of our newly launched My NL portal (Service Now) system and other associated HR process and systems improvements in line with the council’s Digital North Lanarkshire ambitions.

We are looking for a dynamic, confident, and highly motivated individual who has substantial experience in supporting large scale workforce systems, system development initiatives and ideally has experience of iTrent. You should be qualified to HND/SVQ4/degree level or equivalent in a relevant IT or HR discipline. You should also have strong analytical skills, an ability to present information/data in a concise and user-friendly way and understand how to prioritise your own and your team’s workload to meet deliverables.

This role will be based in our corporate office in Motherwell but will operate under our hybrid model of office and home-based working with an expectation to travel to council facilities and partner sites across North Lanarkshire.  

For further information about the post please contact Gillian Quinn, Employee Service Centre Manager on quinngi@northlan.gov.uk

Working Pattern

• Monday - Thursday: 8:45am - 4:45pm (including a 55 minute unpaid break)
• Friday: 8:45am - 4:15pm (including a 50 minute unpaid break)

Working here at North Lanarkshire Council 

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at  work well NL.. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career. 

For more information on local authority careers visit the myjobscotland career hub 

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. 

Click here to see our  Recruitment Charter. 

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work. 

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. 

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. 

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People. 

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone . 

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***