Compliance & Support Manager

We are seeking an experienced and detail-oriented Compliance & Support Manager. In this critical role, you will oversee quality assurance, health and safety, and regulatory compliance processes across the organisation, ensuring we meet and exceed industry standards. You will be the driving force behind our commitment to operational excellence, helping to identify and mitigate risks while promoting a culture of quality and safety.

Your responsibilities will span quality assurance, health & safety and wider organisational compliance.

Responsibilities will include:

Quality Assurance

Acting as custodian of the firm’s QA Manual, you will be responsible for ensuring the existing manual remains up to date and accurate, under periodic review
You will act as direct liaison with the firm’s QA Auditors providing support in the preparation, oversight and organisation around the firm’s bi-annual external QA Audit
Design, manage and carry out the programme of Internal Audit, to support the Firm’s ISO Accreditation
Act as liaison with, and reporting to, Senior Management in respect of all of the above
Implement and check any audit outcomes around non-compliance

Health & Safety

Manage relationships with 3rd party outsource providers
Make recommendations to Senior Management and thereafter, liaise with all staff around procedures and H&S training
Record and manage H&S training plans
Preparation of risk assessments

Wider Compliance

Contribute to collating and preparing all required information for Due Diligence Reviews and Compliance Reviews
Provide management and oversight of all policy documentation
Attendance at and input to meetings
Supporting the Firm’s ESG programme and related compliance

The ideal candidate will have a solid background in compliance, quality assurance, and health & safety, preferably within a multi-site or client-facing organisation. Experience managing audits, overseeing QA documentation, and leading health and safety programs is essential, as is familiarity with ISO accreditation processes. A proven ability to work with third-party service providers and to manage relationships with senior management and external auditors is highly valued.

Exceptional organisational and communication skills are key for this role, as the Compliance & Support Manager will interact regularly with internal teams, senior management, and external bodies. The individual should be adept at producing clear, actionable reports and able to implement corrective measures where necessary, with a keen eye for detail in maintaining compliance documentation and supporting due diligence.

A proactive, self-motivated approach is crucial, along with the flexibility to travel periodically across the UK.

If this position suits your skillset and career ambitions, please apply at your earliest convenience.

Our client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.