Utopian Professional Recruitment are delighted to be working with a great client who are looking to expand their Glasgow office and recruit an Order Administrator.

The purpose of this role will be providing an effective, timely and accurate processing of orders for a diverse range of product lines. In this role you will interface with global business units to ensure timely fulfillment of customer orders.

Contract - 2 year fixed term contract

Hours - 37.5hrs per week (across 2 shift patterns including 7-4pm or 8-5pm, Monday to Friday)

Salary - Up to £30k per annum

Requirement - Fluent and/or Native German

We would consider English speaking, if so, you must offer good OA experience

This will be an office based role which offers onsite car parking, with a view to being hybrid once fully trained and settled in the role.

Your key responsibilities will include:

Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales order management functions
Process orders for the EMEA region
Reconcile and audit orders to customer contracts / purchase orders
Ensure orders and change orders are booked in accordance with the business global bookings, SOX and revenue policies
Review sales order packets for completeness and accuracy
Enter and Book orders in the global Oracle ERP System including service & rental contracts
Ensure on time bookings
Work closely with Finance, Planning, Manufacturing Operations and Shipping to ensure terms and conditions are properly met
Interface with customers, Sales, Service, Business Units and Finance to address and resolve issues related to bookings and customer satisfaction
Provide timely order status and tracking information to internal and external customers
Manage and resolve backlog issues including order hold release, product configuration issues, item number discrepancies and purchase order requirements
Provide month end and quarter end support as needed to achieve corporate goals
Participate in projects and goals to support Department and Corporate goals
Process post sale service orders and RMAs for replacements and depot repair orders via the CRM system
Process and coordinate internal product purchases and transaction management for fulfillment of in-direct sales/Services
Communicate and coordinate shipments and deliveries with our international and domestic freight forwarders

To be considered for this fantastic opportunity, we require the following:

Fluent / Native German language
If you offer Order Administration experience, our client will consider English speaking only
Experience in Order Management Environment with increasing levels of responsibility in order management
Background working within a international company is desired but not essential
Oracle R12 Order Management, Customer Master, CRM, Service Contracts, IB or other ERP system
Experience in understanding inventory concepts and transactions.
Good written and oral communication skills - Must effectively communicate with all levels of internal and external personnel
Customer focused.
Exceptional Team Player
Detail Oriented and organised
Exudes a professional presence and position.
Experience with MS Office (Word, Excel)

Benefits

Full Time opportunity working 37.5hrs per week
Rotational working pattern (MF 7-4pm or MF 8-5pm)
One week training maybe delivered off site, therefore flexibility will be required
Up to £30k per annum
30 days holidays
Company Pension Scheme
Private Medical Insurance
Life Assurance
Employee Assistance Programme
Long Service & Staff Awards
Free onsite car parking
… and so much more!

Next Steps

For further information, please apply by emailing your CV to Utopian Recruitment ASAP. Our client is looking to interview and recruit these positions as soon as possible.

To keep up to date with current opportunities be sure to follow the Utopian Professional Recruitment page on LinkedIn, Instagram & Facebook

Whilst Utopian Professional Recruitment strives to get in touch with all our applicants, it isn’t always possible. If you have not heard back from us within 5 working days after sending us your CV unfortunately you have not been shortlisted for this position.

Equal Opportunities

Utopian Professional Recruitment is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.