9 Permanent, Biotechnology / Life Sciences jobs in Bishopton, Renfrewshire

Join a team at Thermo Fisher Scientific valuing performance, quality, and innovation. Thermo Fisher Scientific seeks a Microarray Field Application Scientist for UK, Ireland, and Northern Europe (occasionally). Tasks and Responsibilities:

• Support Sales teams in achieving the order plan by providing exceptionally high-quality pre-sales support through customer visits, product/application/software demonstrations, seminars/workshops, and sample analysis.
• Provide post-sales support by training and visiting customers, delivering email and telephone support, and following up on customers' requests.
• Collaborate closely with Service Engineers to resolve application and instrument issues, providing technical mentorship and training on-site.
• Assist customers in crafting, setting up, and optimizing experiments on Thermo Fisher Scientific cellular analysis systems in their laboratories.
• Acquire and maintain scientific and competitive knowledge and market segment overview to support customers, Sales, and Service. Keep updated with the scientific community. Train colleagues on new products/applications as necessary.
• Identify and feedback market conditions and product opportunities to Sales & Marketing.
• Work effectively with Sales and Service in regional/key accounts of responsibility.
• Track, record, and detail relevant information of all customer technical enquiries in our CRM tools.
  
  Master's degree or PhD in Molecular Biology, Genetics, Cellular Biology, or equivalent experience.
• Laboratory experience, particularly in Molecular Biology with expertise in animal/plant/human Genetics and technologies performing CNV or genotyping.
• Proven experience in presenting technical materials in written and verbal form.
• Demonstrated ability to read, analyze, and interpret common scientific and technical reports and apply mathematical and statistical data analysis.
• Flexibility to travel throughout the area of responsibility: Primary responsibility UK and Ireland
• Proficient in English language skills. Proficiency in additional languages is an asset., Technically savvy individual capable of assessing customer experimental needs to support salespeople in demonstrations, training, and optimization to ensure customer success.
• Problem solver with the ability to troubleshoot technical problems.
• Excellent communicator able to address customers at all technical levels.
• Great teammate who can collaborate effectively across functions and coordinate efforts between Support, Service, and Sales.