Sponsored Jobs
Sponsored
Business Performance Mana...
Symbiotic Talent, Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Sponsored
Building Fabric Manager
Scottish Prison Service, Edinburgh
- Full time
- Permanent
Apply on company site
Sponsored
PPC Executive or PPC Mana...
Gilchrist Recruitment Partnership, Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Sponsored
HR Assistant
Royal College of Physicians of Edinburgh, Edinburgh
- Part time
- Permanent
Apply on company site
Sponsored
Digital Account Executive...
Gilchrist Recruitment Partnership, Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Sponsored
Data Intelligence & Resea...
Mental Welfare Commission for Scotland, Edinburgh
- Part time
- Contract
Apply by phone call
Sponsored
Administration Assistant ...
Lothian Valuation Joint Board, Edinburgh
- Full time
- Permanent
Apply on company site
Deputy Manager - Commerci...
Eden Scott, Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Accounts Manager
iMultiply Resourcing Ltd, Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Tax Manager
iMultiply Resourcing Ltd, Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Deputy face to face fundr...
RNLI, Edinburgh
- Full time
- Permanent
Apply on company site
Cook
Harmeny Education Trust Limited, Balerno, City of Edinburgh
- Part time
- Permanent
Apply on company site
Estate Agents - Property ...
Jobs In Letting, Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Clinical Fellow in Pallia...
St Columbas Hospice, Edinburgh
- Full time
- Permanent
Apply on company site
Sponsored
Data Intelligence & Resea...
Mental Welfare Commission for Scotland, Edinburgh
- Part time
- Contract
Apply by phone call
Packing Operator
Blue Arrow Ltd. Livingston, Bathgate, West Lothian
- Full time
- Contract
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Payroller
Office Angels Limited, Livingston, West Lothian
- Full time
- Contract
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Employee Relations Specia...
Iconic Resourcing, Fountainbridge, City of Edinburgh
- Full time
- Permanent
Apply on company site
Sales and Credit Control ...
Antonine printing Inks Ltd., Newhouse, North Lanarkshire
- Immediate start
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Sales Despatch Controller
Antonine printing Inks Ltd., Newhouse, North Lanarkshire
- Immediate start
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Telesales Agent
Pertemps Scotland, Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Digital Helpdesk Apprenti...
QA Limited, Old Town, City of Edinburgh
- Full time
- Permanent
- Apprenticeship programme
Apply on company site
Service Booking Agent
EASTERN WESTERN MOTOR GROUP, Broxburn, West Lothian
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Product Genius
EASTERN WESTERN MOTOR GROUP, Broxburn, West Lothian
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Service Technician
EASTERN WESTERN MOTOR GROUP, Newbridge, City of Edinburgh
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Workshop Controller
EASTERN WESTERN MOTOR GROUP, Broxburn, West Lothian
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Trainee Customer Consulta...
EASTERN WESTERN MOTOR GROUP, Bannockburn, Stirling
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Posted 2 days ago, 6 May
Job ref: E240325
Full Job Description
Eden Scott's client is seeking a Deputy Manager to join their Commercial Services team, supporting the day-to-day operations that underpin their quality assurance, regulatory compliance, and client communication across their London and Edinburgh offices.
As Assistant Manager, you'll work closely with teams across the Commercial business to ensure a world-class client experience while maintaining robust oversight of complaints, risk events, regulatory returns, and operational controls. This is an exciting opportunity to influence positive outcomes, streamline business processes, and collaborate with key stakeholders to drive continuous improvement.
Key Responsibilities
- Oversee first-line Quality Assurance for Commercial complaints, ensuring regulatory compliance and a consistent, client-focused approach across all products.
- Support the management of the Risk Management Framework by identifying and analysing risk events, improving control effectiveness, and strengthening client safeguards.
- Assist with the accurate and timely completion of lending-related regulatory returns and client communications, including interest rate changes and annual loan statements.
- Drive process improvements to enhance operational efficiency, control effectiveness, and data quality across the Commercial business.
- Collaborate with cross-functional teams, including Banking, Operations, Risk, and Compliance, to align strategies, elevate client service, and implement the Training & Competence framework.
Person Specification
- Experience in regulatory and compliance requirements within the banking sector.
- Knowledge of lending-related regulatory returns (e.g., PSD001/PSD007) - desirable.
- CeMAP qualification - desirable.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels.
- Strong analytical and decision-making abilities, with a proactive approach to identifying and resolving complex issues.
Email CV to Karen.Kerr@edenscott.com
This position may be just one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before please call us on 0131 550 1100 or drop off a CV at financialservices@edenscott.com and we will make sure the most relevant Consultant gets back to you as soon as possible. Please note that we never send CVs anywhere without your prior consent.
Eden Scott offers the services of an employment agency for permanent work and an employment business for temporary work.
Copy the direct link to this job
About this company
Eden Scott
View full company profileJobs by core skill
Accountancy
Admin / Secretarial / Pa
Agriculture / Fishing / Forestry
Architecture
Automotive
Biotechnology / Life Sciences
Call / Contact Centres
Charity / Voluntary
Childcare
Cleaning / Domestic / Caretaking
Construction / Trades
Customer Services
Driving
Education / Teaching
Emergency Services / Military / Security
Engineering / Technical
Executive / Management
Financial Services / Investment
Hr / Training / Recruitment
Hairdressing / Beauty
Heritage / Culture / Library
Hospitality / Catering / Tourism
It / Telecommunications
Legal
Leisure / Sport / Entertainment
Logistics / Distribution
Marketing / Pr
Media / Design
Medical / Dental / Health Care
Oil / Gas
Procurement
Product Management
Production / Manufacturing
Project Management
Property
Retail
Sales
Scientific
Social Services / Housing