Collections Team Leader
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- Permanent
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Posted today, 16 Apr
Closing date: 30-04-2025 (13 days)
Full Job Description
Collections Team Leader
Salary up to £32k plus bonus (5%-10%)
Glasgow
Start Date - May 2025
Permanent Role
Oliver Smith Recruitment are delighted to be supporting our key client in Glasgow in their search for a Collections Team Leader.
This is an exciting leadership role for someone who thrives in a fast-moving, high-impact environment and enjoys both strategic planning and hands-on execution.
Key Responsibilities
- Own, manage and develop further the day-to-day running of the collections network, ensuring smooth operations and continuous growth.
- Diagnose, determine, and resolve current issues within the network.
- Plan and optimise collections logistics, including fleet and workforce allocation.
- Effectively manage the Collections team, creating key KPIs and measurables and driving development plans
- Monitor and improve driver performance, efficiency, and cost management.
- Work closely with internal stakeholders to align collections with broader business goals.
- Oversee budgeting and cost-saving initiatives within collections operations.
- Support long-term network growth, as the collections function expands.
- Develop associates into supervisory roles, shaping future leadership within the team.
- Be available, adaptable and hands-on, stepping in where needed to solve live operational challenges.
Interviews will be held next week at our clients HQ.
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