Customer Service
Pertemps Scotland, Perth
- Full time
- Contract
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Back Office Administrator
Castle Water, Blairgowrie, Perth and Kinross
- Full time
- Permanent
Apply on company site
Full Job Description
Pay Rate: 13.80 per hour
Hours: 35 hours per week
Location: Perth (Office-Based, Hybrid Available After Training)
Start Date: ASAP
Contract Length: 3 months
We are looking for Call Handlers to join our clients team in Perth. This role involves delivering excellent customer service by handling inbound and outbound calls, assisting customers with queries, and providing accurate information in a professional and friendly manner.
Key Responsibilities
- Handle inbound and outbound customer calls
-
- Assist customers with general enquiries, account updates, and issue resolution
-
- Accurately record customer interactions and update systems as required
-
- Provide high-quality service while maintaining professionalism and empathy
-
- Work effectively as part of a team to meet performance targets
-
- Skills & Experience Required
-
- Previous customer service or call handling experience preferred
-
- Strong communication skills with a professional telephone manner
-
- Ability to handle high call volumes in a fast-paced environment
-
- Good IT skills and experience using multiple systems
-
- Strong problem-solving skills with a customer-focused approach
-
- Ability to work both independently and as part of a team
If youre a confident communicator with a passion for customer service, apply today!
Copy the direct link to this job
About this company

Pertemps Scotland
View full company profileJobs by core skill
Call / Contact Centres
Call / Contact Centres jobs by area
Call / Contact Centres jobs in Dunfermline
Call / Contact Centres jobs in Glenrothes
Call / Contact Centres jobs in Inverkeithing
Call / Contact Centres jobs in Kelty
Call / Contact Centres jobs in Kirkcaldy
Call / Contact Centres jobs in Leven
Call / Contact Centres jobs in Lochgelly
Call / Contact Centres jobs in Newport-on-Tay
Call / Contact Centres jobs in St Andrews
Call / Contact Centres jobs in Tayport