40 Charity / Voluntary jobs in Coatbridge, North Lanarkshire

Event Officer 

St Andrew’s First Aid has been saving lives since 1882. We are a trusted organisation, built into the fabric of Scotland and are well known for providing first aid cover at many events throughout the country as well as first aid education within communities and schools.

We are also a social enterprise and in the past five years, we have provided workplace first aid and first aid for mental health training to over 75,000 people. All profits from the social enterprise support the charitable work we deliver across Scotland.

Saving lives is our main goal and our mission is to create a nation of lifesavers.

As Scotland’s leading first aid charity, St Andrew’s First Aid has an impressive country-wide network of First Aiders ready to provide support at hundreds of events each year. The organisation aims to provide the highest standards of first aid and to share their knowledge through training and education to the public.

The Role

We are seeking an Event Officer to join our team.

Salary - £28,736 per annum

Hours - 35 hours per week (Full-time)

Location - Hybrid split between our Glasgow Office (48 Milton Street, Glasgow, G4 0HR) and up to two days per week from home. 

Supporting the work we do, you will work closely with our volunteering team, customers and other key stakeholders.

Your main responsibilities will be to:

• Support our volunteers to plan and deliver event activities. 
• Promote volunteering within the organisation.
• Plan, organise and monitor volunteering activities within St Andrew’s First Aid to help us deliver our charitable aims.
• Promote productive working relationships between volunteers and other stakeholders.
• To represent the organisation as appropriate at meetings with relevant stakeholders, organisations and partners.

Principal Accountabilities

The post holder is responsible to the Corps Team Manager for the resourcing and co-ordination of first aid support at public events and supporting volunteers. This includes:

• Working with a team of volunteer event leaders to:

i) Agree quotes and arrange for the timely deployment of volunteers providing first aid cover at public events.

ii) Ensure that the pricing of quotes, and other aspects of local plans are in line with the organisation’s policies and procedures.

iii) To provide local event leads the information required to plan and organise cover for events, carry out risk assessments, nominate Duty Officers and produce operational orders.

(iv)Where appropriate, for major events, attend to provide organisational and logistical support.

(v) Communicate and work closely with the Event Administrator to ensure that all enquiries and bookings are responded to efficiently, recorded and processed accordingly.

• Proactive client management, building strong relationships with internal and external contacts, resolve problems and issues, delivery of excellent customer service and collating and analysing customer feedback. Monitor and report on performance against customer service standards.
• To represent the organisation as appropriate at meetings of relevant external stakeholders/organisations/partners.
• Ensure completeness of information on all activities, casualty records and budgets. Evaluate activities and note the lessons learned for planning future events and activities.
• Liaison with other St Andrew’s First Aid departments as appropriate.
• Pursue new business opportunities where resources permit, e.g. during quiet periods or areas with additional volunteer capacity.
• Providing a secretarial resource, drafting correspondence etc., where required.
• In addition to the duties highlighted, the organisation operates a flexible approach to its activities and the post holder may accordingly be called upon to undertake any other duties from time to time as circumstances warrant. An element of unsocial hours will be required to be undertaken.

In addition to the duties highlighted, the organisation operates a flexible approach to its activities and the post holder may accordingly be called upon to undertake any other duties from time to time as circumstances warrant.

Requirements

This role would best suit an individual with a passion for and experience of event planning and delivery, or other relevant experience.

The ideal person will be very people-orientated, pro-active, flexible, resourceful and imaginative. You will be outgoing, friendly with good communication skills and be able to fit in wherever the job takes you.

Please send your CV by clicking the Apply button now.