32 Full time, Charity / Voluntary jobs in Kelty, Fife

Supporter Care Executive

£25483 - £26907 pro rata, per annum

National Trust For Scotland, Edinburgh

  • Full time
  • Permanent

Apply on company site

Posted today, 22 Jan

Management Accountant

Competitive Annual Salary

HAYS, Edinburgh

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted today, 22 Jan

Bid Writer

£31,890 - £42,109 per annum

VICTIM SUPPORT SCOTLAND, Edinburgh

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 6 days ago, 16 Jan

Get new jobs for this search by email

Full time Charity / Voluntary jobs Kelty, Fife

Chair

Salary not available. View on company website.

Water Ltd, Slateford, City of Edinburgh

  • Full time
  • Permanent

Apply on company site

Posted today, 22 Jan

Admin Support Worker

Salary not available. View on company website.

Mid & East Lothian Drugs, Fisherrow, East Lothian

  • Full time
  • Permanent

Apply on company site

Posted today, 22 Jan

Legacy Manager

Salary not available. View on company website.

Worldwide Cancer Research, Edinburgh

  • Full time
  • Permanent

Apply on company site

Posted 1 day ago, 21 Jan

Social Worker - Children'...

£30,001 - £40,000

CITY OF EDINBURGH COUNCIL, Dalmeny, City of Edinburgh

  • Full time
  • Permanent

Apply on company site

Posted 1 day ago, 20 Jan

Senior Community Connecto...

Salary not available. View on company website.

Midlothian Council, Alloa, Clackmannanshire

  • Full time
  • Temporary

Apply on company site

Posted 2 days ago, 20 Jan

Assertive Outreach Volunt...

Salary not available. View on company website.

Change Grow Live, Edinburgh

  • Full time

Apply on company site

Posted 4 days ago, 18 Jan

Shop Manager - Tollcross ...

£24714

Shelter, Tollcross, City of Edinburgh

  • Full time
  • Temporary

Apply on company site

Posted 4 days ago, 18 Jan

Chief Executive & Head of...

Salary Not Specified

Liberal Democrats, Edinburgh

  • Full time
  • Permanent

Apply on company site

Posted 5 days ago, 17 Jan

Recovery Hub Peer Support...

Salary not available. View on company website.

Mid & East Lothian Drugs, Fisherrow, East Lothian

  • Full time
  • Permanent

Apply on company site

Posted 6 days ago, 16 Jan

Recovery Workers

Salary not available. View on company website.

Mid & East Lothian Drugs, Fisherrow, East Lothian

  • Full time
  • Permanent

Apply on company site

Posted 6 days ago, 16 Jan

Health Improvement Manage...

Salary not available. View on company website.

NHS National Services Scotland, Edinburgh

  • Full time
  • Temporary

Apply on company site

Posted 1 week ago, 15 Jan

Fundraising and Partnersh...

£67934

Royal National Lifeboat Ins titution (RNLI), Scotland-wide.

  • Full time
  • Temporary

Apply on company site

Posted 1 week ago, 15 Jan

Community Worker (ESOL - ...

£30,001 - £40,000

Falkirk Council, Middlefield, Falkirk

  • Full time
  • Temporary

Apply on company site

Posted 1 weeks ago, 13 Jan

Social Worker (Children &...

Salary not available. View on company website.

WEST DUNBARTONSHIRE COUNCIL, Edinburgh

  • Full time
  • Temporary

Apply on company site

Posted 1 weeks ago, 13 Jan

Parent/Carer Sessions Eve...

Salary Not Specified

Royal Leamington Spa, Scotland-wide.

  • Full time

Apply on company site

Posted 1 weeks ago, 13 Jan

Online Sales Manager

£30000

St Lukes, Scotland-wide.

  • Full time
  • Permanent

Apply on company site

Posted 1 weeks ago, 12 Jan

Trust and Foundation Phil...

£75000

Migrant Help, Scotland-wide.

  • Full time
  • Temporary

Apply on company site

Posted 1 weeks ago, 12 Jan
Close

Supporter Care Executive

£25483 - £26907 pro rata, per annum

National Trust For Scotland, Edinburgh

  • Onsite working
  • Full time
  • Permanent

Posted today, 22 Jan

Closing date: 09-02-2025 (17 days)

Full Job Description

PURPOSE OF THE ROLE 

The wider purpose of the role is to support the interactions we have with our supporters ensuring that we build meaningful relationships with them through our excellent supporter care to encourage loyalty of support and in turn, generating the vital funds we require for the continuation of our charity’s work. 

The specific purpose of the role is to provide excellent service and care to our many supporters, including but not limited to members, donors, and visitors. It’s your role to build strong relationships, offer great service and encourage future support, providing a positive experience of the National Trust for Scotland. As well as processing memberships and carrying out administrative tasks, you will be the first point of contact for general enquires for the organisation and It’s your responsibility to ensure that every interaction leaves our supporters, or prospective supporters, feeling thanked and valued and most importantly excited to continue or start their membership and support to the National Trust for Scotland.  

KEY RESPONSIBILITIES 

  • To deliver exceptional supporter care across multiple channels – In most cases you are the first line of enquiry either by telephone, email, social media, letter or occasionally face to face. 
  • To be welcoming and helpful for people contacting our charity who may have a question or feedback. 
  • You will present a professional and proactive approach to supporter retention and recruitment 
  • You will respond to enquiries in a timely, considerate and caring manner adhering to our specified SLA’s 
  • You’ll be expected to know the Trust’s activities, products and policies and be able to communicate them confidently to our visitors, members and donors. 
  • You will be expected to manage supporter data in accordance with GDPR and PECR regulations and be proactive in ensuring data is up to date and accurate 
  • Provide support to the Supporter Care Manager, CRM manager and other internal departments with time-critical, data sensitive tasks. 
  • You will ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant department(s). 
  • Facebook
  • Twitter
  • Instagram
  • TikTok
  • Linkedin
  • Email

Direct job link

www.s1jobs.com/job/supporter-care-executive-124505658

About this company

National Trust For Scotland

View full company profile
Displaying results 1 to 20 of 32 found