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Full Job Description
Workforce Planner – 12-Month Contract
Location: Edinburgh
We’re currently seeking a highly organised and proactive Workforce Planner for a key contract based in Edinburgh. This is a fantastic opportunity to take ownership of the day-to-day logistics planning of a busy technical workforce, ensuring seamless delivery of services to the highest standard.
As Workforce Planner, you’ll play a critical role in supporting operational teams by optimising engineer schedules, tracking job progression, and ensuring service level agreements (SLAs) are met. You’ll need to thrive in a fast-paced environment and bring strong planning, communication, and problem-solving skills to the table.
Key Responsibilities:
- Allocate reactive, planned, and statutory tasks based on location, skillset, and priority.
- Live-monitor job progress, addressing any scheduling issues promptly.
- Track performance trends via Power BI dashboards, flagging underperformance where needed.
- Maximise direct labour utilisation and identify resource gaps or mitigations.
- Provide clear updates and quality-check all job data and paperwork.
- Support subcontractor scheduling and ensure tasks are delivered within contractual SLAs/KPIs.
- Take part in labour planning meetings and contribute to contract reporting.
- Liaise with technical teams, supervisors, and clients to ensure smooth operations and clear communication.
- Manage workloads and deadlines effectively while maintaining high attention to detail.
What You’ll Bring:
- Proven workforce or logistics planning experience, ideally in a facilities or healthcare environment.
- Familiarity with CAFM systems and strong IT skills across Microsoft Office tools.
- Ability to manage multiple priorities and make informed, proactive decisions.
- A collaborative mindset, with confidence in liaising with colleagues at all levels.
- Strong organisational, analytical, and communication skills.
- Experience with purchase order processes and data accuracy in timekeeping systems.
Please note: This role requires an advanced disclosure due to the nature of the contract.
Apply now if this sounds like the right role for you!
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Legal Information:
We act as an employment agency for permanent work and as an employment business for temporary work.
For roles in the UK, applicants must be eligible to live and work in the UK.
We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
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