90 Customer Services jobs in Airdrie, North Lanarkshire

Customer Service Represen...

Negotiable

Aviva, Blythswood New Town, Glasgow City

  • Immediate start
  • Full time
  • Permanent

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Posted today, 12 Feb

Service Advisor

£29711

Police Scotland, Govan, Glasgow City

  • Full time
  • Permanent

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Posted today, 12 Feb

Multi Skilled Operative

£32,640.00

Mears Group Plc, Tannochside, North Lanarkshire

  • Full time

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Posted today, 12 Feb

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Customer Services jobs Airdrie, North Lanarkshire

Part Time Customer Servic...

Up to £12.21 per hour

Search, Cumbernauld, North Lanarkshire

  • Full time
  • Contract

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 1 day ago, 11 Feb

Customer Service

Up to £12.21 per hour

Search, Cumbernauld, North Lanarkshire

  • Full time
  • Contract

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 1 day ago, 11 Feb

Part Time Customer Servic...

£22000 pro rata

Anderson Knight, Finnieston, Glasgow City

  • Part time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 1 day ago, 11 Feb

Customer Service Advisor

Up to £23600 per annum

Search, Glasgow

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 1 day ago, 11 Feb

Visitor Management Ranger...

£27590

Scottish Water, Stepps, North Lanarkshire

  • Full time
  • Temporary

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Posted 2 days ago, 10 Feb

Complaints Handler

£25000

Anderson Knight, Finnieston, Glasgow City

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 5 days ago, 7 Feb

Customer Liaison Officer

£27,000.00

Mears Group Plc, Dundyvan, North Lanarkshire

  • Full time

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Posted 5 days ago, 7 Feb

Temporary Merchandise Ass...

£12.50 - £13.00 per hour

Office Angels Limited, Glasgow

  • Full time
  • Contract

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 6 days ago, 6 Feb

Temporary Event Assistant...

£12-£13

Office Angels Limited, Glasgow

  • Part time
  • Contract

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 6 days ago, 6 Feb

Temporary Event Assistant...

£12-£13

Office Angels Limited, Glasgow

  • Full time
  • Contract

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 6 days ago, 6 Feb

Accommodation Operations ...

Grade4 £23,581 - £25,433 p.a.

UNIVERSITY OF STIRLING, Alloa, Clackmannanshire

  • Full time
  • Permanent

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Posted 6 days ago, 6 Feb

Accommodation Operations ...

Grade4 £23,581 - £25,433 p.a.

UNIVERSITY OF STIRLING, Falkirk

  • Full time
  • Permanent

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Posted 6 days ago, 6 Feb

Accommodation Operations ...

Grade4 £23,581 - £25,433 p.a.

UNIVERSITY OF STIRLING, Stirling

  • Full time
  • Permanent

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Posted 6 days ago, 6 Feb

Business Support Apprenti...

Salary Not Specified

Mears Group Plc, Dundyvan, North Lanarkshire

  • Full time
  • Apprenticeship programme

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Posted 6 days ago, 6 Feb

Customer Services Officer

£21,840 per annum + company health plan

NG2, Glasgow

  • Full time
  • Contract

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Posted 1 week ago, 5 Feb

Part Time Customer Servic...

£22000

Anderson Knight, Finnieston, Glasgow City

  • Part time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 1 weeks ago, 4 Feb

Complaints Handler

£25000 + bonus

Anderson Knight, Finnieston, Glasgow City

  • Full time
  • Permanent

Fast Apply Available

(Apply in seconds when you have a CV uploaded)
Posted 1 weeks ago, 3 Feb
Close

Customer Service Representative

Negotiable

Aviva, Blythswood New Town, Glasgow City

  • Hybrid working
  • Immediate start
  • Full time
  • Permanent

Posted today, 12 Feb

Job ref: R-150696

Full Job Description

Customer Service Representative – Starting salary £23,900 (guaranteed increase to £25,100 effective 1st April 2025); depending on hours, skills and experience. 


 


In this role you will be providing telephone support to our customers, processing and servicing their home insurance policies, gathering the correct information professionally and efficiently.


 


You will take time to understand the needs of our customers by answering a variety of calls, building rapport, and tailoring the product to suit their needs.


 


You will need to be capable of utilising a range of systems simultaneously and work in a dynamic team. We flex hours and working patterns to suit our customers, business, and you.


 


We offer smart working with a minimum requirement of 50% from the office (you will be required to attend training for 5 weeks Mon- Fri 9-4.30 from our Maxim Park office, ML1 4WQ).


Following completion of your training period, you will be required to work a mixture of shifts rotating 8am-8pm Monday-Friday, 8am-6pm on Saturdays and 10am-4pm on Sundays. 


 


Please note this job role is not sponsorable under the Home Office points based system.


 


Skills and experience we’re looking for:


A great phone manner with the ability to build rapport and show empathy with strong communication, listening and questioning skills


Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first


Ability to work in a fast-paced environment with the ability to multitask with multiple systems whilst simultaneously supporting customers on the telephone


Someone who embraces and supports change, matched with the ability to share ideas and suggestions to improve our customers’ journey and is passionate to learn and self-develop


Proficient typing & IT Skills


 


What you’ll get for this role:


Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.


Starting salary of £23,900 (based on 35 hours) rising to £24,200 following completion of training and going live. (guaranteed increase to £25,100 effective 1st April 2025); depending on hours, skills and experience. 


Step pay progression allows you to develop in the role at your own pace


Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.


Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.


25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days


Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts


Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme


Brilliantly supportive policies including parental and carer’s leave


Flexible benefits to suit you, including sustainability options such as cycle to work


Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others


We take your wellbeing seriously with lots of support and tools


 


Due to this being a role in scope for Insurance Distribution Directive (IDD) it is a prerequisite that you are not currently bankrupt and do not have an unspent conviction for a serious criminal offence, in applying for this role you are certifying that you satisfy both of these requirements.


 


Aviva is for everyone:


We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.


 


We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.


 


To find out more about working at Aviva take a look here


We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.



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Direct job link

www.s1jobs.com/job/customer-service-representative-124617757

About this company

"Discover why Aviva is a top choice for job seekers. Learn about our commitment to employee development, positive company culture, and innovative products. Join a team that values and supports you."
Displaying results 1 to 20 of 90 found