2 Temporary, Customer Services jobs in Humbie, East Lothian

We have an exciting opportunity for a Technologist (Food & Retail) to join our Governance team based in our Central Support Office in Lasswade on a fixed-term 12 month basis. Your role will play an integral part in Dobbies 'own-brand' product development. You will ensure that for each product all packaging includes the appropriate standards, specifications and certifications. You will ensure all sign-off procedures are in place whilst working closely with Dobbies Marketing, Buying and Legal teams. You will assist in the management and implementation of systems across the business to ensure the safety of Dobbie's business, stores and our products. Responsibilites

• Assist in management of Dobbies own-brand artwork
• Focus on management on legal and regulatory compliance in both food and non-food products
• Check all own brand artwork for technical and legal requirements and compliance
• Co-ordination of fulfilment of technical requirements through specifications for each area of Dobbies business including Food, Christmas, Outdoor Furniture, Gardening, Pet and Home
• Holder of key product information - specifications, testing certificates, assembly instructions, pre-shipment reports and artwork files across all categories
• Building relationships with Dobbies suppliers & managing the day to day supplier approval systems including the Sedex platform
• Manage the emergency product withdrawal process for any defective products
• Set up of and implement an On-Pack Recycling Label system across the Dobbies own-brand range
• Assisting in the management of the COSHH system across all stores
• Develop a product release system for Outdoor Furniture and Christmas in-line with Specifications/Pre-Shipment Reports
• Manage the minimum unit pricing for alcohol system across the Scottish and Welsh stores
Measures of success
• All own-brand products meet legal and statutory compliance
• Dobbies has accurate and efficient technical processes
• Dobbies customers are safe and the brand is protected
• Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.
  
  At Dobbies, we're proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for, We're committed to being a great place to work. We're one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.


• Discount - treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
• Hybrid working - a combination of office and home working to help balance your work life balance
• Pension - save for the future with our company contributed enhanced Group Pension Plan
• Season ticket loans - spread the cost of travel with an interest free loan
• Access to Wagestream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
• Access to Retail Trust - seek confidential support, access to a Virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
• Access to Dobbies Academy - continue your development with our eLearning platform and development programmes
• Study assistance - invest in your professional development with funded courses and qualifications
• The little things to keep you going through the day - free tea, coffee, and milk
• Collaborative office space - with access to our wellbeing room, learning resources and even a book swap
• Invites to our annual company conference, summer and Christmas social events