As a Fund Services Operations Service Delivery Analyst within the Global Fund Services team, you will play a role in ensuring a high quality delivery of services across all mutual fund product offerings. On a daily basis you will be involved in driving client issue resolution, ensuring proper execution on client instructions and deliverables, communicating client status updates and providing data to management to ensure appropriate escalation and prioritization of all client issues.,

Builds a stable relationship with your client base to support key interactions and seamless escalation
Completes timely and accurate completion of client instructions and reporting
Provides timely accurate responses to client queries
Ensures the service quality that is delivered to clients is of an excellent standard
Represents Fund Accounting across service and change discussions
Maintains an excellent and interactive relationship with internal partners including Client Services, Product and Transfer Agency
Supports the Fund Accounting Teams in Offshore locations to deliver a quality product through efficient issue resolution and proactive client engagement

Are you experienced within fund accounting and are enthusiastic about client services? Then you found the right position for you!, A strong sense of ownership and responsibility
Excellent client facing skills
Fund Accounting experience
Ability to work with other products (Transfer Agency, Financial Reporting, Tax Services)
Strong organizational and time management skills
Ability to interact efficiently with Clients and effectively manage client expectations
Knowledge of key operations controls & workflow
Experience working across multiple business areas and functions to deliver results
Excellent written and verbal communication and presentation skills

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.