3 Temporary, Customer Services jobs in Penicuik, Midlothian

For insurance purposes applicants for this role need to be over the age of 25 & have held a drivers licence for 2 years+. WHAT YOU'LL BE DOING DAY TO DAY

• You will be responsible for the full customer experience from booking the first appointment, planning and through to payment being taken.
• You will engage with our customers in their homes identifying their needs, inspiring and advising them on the best solutions for their life at home.
• You will keep yourself up to date on IKEA Services and Product Range to offer solutions and services that meet customer needs.
• You will bring the ambience, inspiration and quality of the IKEA showroom directly into customer's homes.
• You will work closely with sales targets and other KPI's.
WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team. We are Disability Confident Level 3 Certified Come see the wonderful workday where we create a better everyday life for the many RECRUITMENT PROCESS INFORMATION Let us know if you require any adjustments to be made during the interview process as soon as possible.
• Please attach an updated CV and a cover letter with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend an interview.
Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:
• Medical questionnaire
• Criminal History
• Driving Records
We understand not everyone will be successful, but we promise to keep you informed either way. For any advice or support, email Recruiter emma.jones4@ingka.ikea.com and I will be happy to help! Why you will love us From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, "to create a better everyday life for the many people" inspires and guides us in everything we do. This is IKEA. What we all have in common
• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!
  
  You are someone who listens to the customer needs and offers innovative solutions to meet them.
• You are someone who enjoys working on your own initiative with the autonomy to manage your diary of appointments.
• You have experience working with a variety of computer programmes including Microsoft Office suite and Planning Tools.
• You enjoying following home furnishing trends and customer buying behaviors to provide relevant solutions to our customers.
  
  "You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

This role will be a 1 year temporary contract but there may be the option to have this extended depending on customer demand. WHAT WE OFFER
• The Start Date of employment will be: June 2025
• The starting salary for this role is £26,400 per annum pro rata, based on skills and experience.
• Part Time: 20 Hours working 4 days per week including evenings and 3 out of 4 weekends.
• Full Time: 39 Hours working 5 days per week including evenings and alternate weekends.
WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and skills to work every day and we offer a variety of benefits that suit their and their family's everyday needs.
• 15% IKEA discount & discount portal helping you save £100's on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.