24 Emergency Services / Military / Security jobs in Dunbar, East Lothian

Vacancy Information

Hourly rate of pay: £27.88 - £31.39

Days and Hours of Work:
Monday - Friday, 09:00-17:00
Flexi time is applicable, and starting and finishing times are flexible.
To start asap.

Join East Lothian Council as a Team Manager in our high performing IT Team.

Are you an IT professional passionate about delivering exceptional support and customer service? East Lothian Council has an exciting opportunity for you to join our team.

About Us: East Lothian Council is dedicated to providing essential services to one of Scotland’s fastest-growing communities. Our IT Service is crucial in enabling these services, ensuring our staff can perform their duties safely and securely with the latest technology.

The Role: We are seeking a Team Manager with Enterprise IT experience to join our IT Management Team at John Muir House in Haddington. You will lead and manage the End User Platforms and Service Desk team, providing top-tier IT support to over 4000 users across 100 sites, including our 6 secondary schools and 36 primary schools.

Key Responsibilities:

• Oversee the day-to-day operations of the team and its functions.
• Manage and supervise staff, ensuring high performance and development.
• Play a pivotal role in advancing the Council's Digital Strategy and Transformation programme.
• Focus on user support requirements and provide the right IT tools for effective functioning.

Why Join Us? By joining East Lothian Council, you’ll be part of a team that embodies our values of ‘Enabling, Leading, and Caring’. We offer a flexible working environment that values individuality while fostering an inclusive and collaborative culture.

Work Options: We offer home, hybrid, or office working options. However, you should be willing and able to visit our HQ in Haddington or other council sites as needed.

Essential Requirements:

• Education: Relevant degree or equivalent knowledge, skills, and competencies gained through at least 5 years of experience in an enterprise environment.
• Disclosure Scotland: Basic Disclosure Clearance is required to access secure government networks. East Lothian Council will submit a baseline personal security standard application on behalf of the preferred candidate.

Home / Hybrid Working Consideration
Applications for homeworking or hybrid working will be considered for this post, subject to a trial period and in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found here. Home or Hybrid working options can be discussed with candidates invited for interview. All applicants must live in the UK and will be expected to attend Council offices from time to time as required.

INTERNAL APPLICANTS ONLY
This post is open only to current employees of East Lothian Council (this includes agency/casual/locum staff who are currently undertaking work for us).

Job Details

To manage the IT Desktop and Service Desk team to ensure that IT’s customers receive the levels of support and customer service that is required.

In conjunction with the Service Manager contribute to the design and delivery of the wider IT Service.

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications
Relevant degree and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

Driving Licence
A full current driving licence is desirable for this post.

Disclosure
The preferred candidate for this position may be subject to a Basic Disclosure provided by Disclosure Scotland prior to a formal offer of employment being made by East Lothian Council.

Please note:
If a Disclosure check is required and you have spent more than 3 months working or living outwith the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information

For additional East Lothian Council employment information please click on the following link:
www.eastlothian.gov.uk/nonteachinginfo

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us.

If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk

Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.