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Head of Ticketing
Glasgow 2026 Ltd, Camlachie, Glasgow City
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- Contract
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Glasgow 2026 Ltd, Camlachie, Glasgow City
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Head of Ticketing
Glasgow 2026 Ltd, Camlachie, Glasgow City
- Full time
- Contract
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Sponsored
Head of Event Operations
Glasgow 2026 Ltd, Camlachie, Glasgow City
- Full time
- Contract
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Data Business Analyst (68...
University of Strathclyde, Glasgow
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GLASGOW COUNCIL ON ALCOHOL, Glasgow
- Part time
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Competitive Salary Package
Glasgow 2026 Ltd, Camlachie, Glasgow City
- Hybrid working
- Full time
- Contract
Posted 5 days ago, 24 Feb
Closing date: 07-03-2025 (5 days)
Full Job Description
Glasgow will host the 23rd edition of Commonwealth Games between 23 July and 2 August 2026. Approximately 3,000 athletes and team officials from up to 74 nations and territories across the Commonwealth will come together in a 11-day celebration of sport and culture. Events will take place across Glasgow, entertaining around 500,000 ticketed spectators and reaching a global broadcast audience of more than one billion.
Glasgow 2026 Limited, the Organising Company (the OC), is organising the Games along with the Commonwealth Games Federation (CGF) and Commonwealth Games Scotland (CGS). Each has key parts to play in the planning and delivery of the Commonwealth Games - individually and collectively - to ensure that Glasgow 2026 is a huge success.
We have a unique and exciting opportunity available to join the team!
We are seeking an experienced and passionate leader in the world of ticketing and events. The Head of Ticketing should be a dynamic result driven leader who can develop our ticketing strategy and operations to ensure a successful Glasgow 2026.
You will lead our ticketing programme which will include the development and delivery of an effective ticketing strategy ensuring we achieve maximum value from ticketing sales.
This role requires the postholder to be a ticketing expert with experience in establishing and leading a ticketing function for a large-scale organisation or major events.
The successful postholder, will report to the Chief Finance and Corporate Services Officer, and will be able to demonstrate significant experience in a ticketing leadership role, preferably in a consumer-facing role in sports, entertainment, or major events sectors.
Job Summary:
The Head of Ticketing will be responsible for:
- Detailed development of a business plan that incorporates the ticketing pricing strategy by day, venue and event and of a sales/revenue model to meet the Games’ revenue target.
- Development of the solutions strategy for ticketing technology which will include developing and agreeing the formal tender approach to cover ticketing technology, sales processes, ticket production / distribution and customer management.
- Estimating the ticketing requirements of all client groups including CGAs, VIPs, officials, athletes, sponsors, media, broadcasters, general public etc
- Preparing RFP’s / Tender documents to select the Ticketing Partner.
- Managing the ongoing relationship with outsourced provider of ticketing system, the Ticketing Partner.
- Establishing a close working relationship with other Birmingham 2022 functions, particularly Venue Operations and Sport to ensure that ticketing strategy supports overall Games strategy
- Identifying event and venue seat kills (from press, ceremonies etc) non-revenue seats and reserved seats through working with Venue Development and Operations
- Estimating the seating capacity of venues based on information from venue owners/ Venue Development and Operations FA
- Defining the scope of work for the Ticketing FA & planning the Ticketing sales strategy for the Sponsors, CGA Relations
- Planning the various phases for the launch of ticket sales
Education:
The Head of Ticketing should have extensive experience in developing and implementing commercial ticketing strategy.
Key Skills and Experience:
We are looking for a Head of Ticketing who has proven experience in a senior content leadership role, preferably in a consumer-facing role in sports, entertainment, or major events sectors. The successful candidate will have exceptional attention to detail, with a track record of delivering impactful ticketing strategies.
Key attributes include being an excellent communicator, thriving working in a fast-paced environment and being a strong team player.
In addition, the successful candidate should also display strong leadership credentials and have previous experience of leading a team. Relationship building is key for this role and experience of influencing senior internal and external stakeholders essential.
If you are a ticketing expert, have strong leadership credentials and have the ability to work calmly under pressure, we would love to hear from you!
For more detail, please see the full job description on our website: Head of Ticketing, Glasgow 2026 Ltd.
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About this company
Glasgow 2026 Ltd
View full company profileGlasgow 2026, associated with the planning and execution of the Commonwealth Games in Glasgow, is a dynamic and forward-thinking organization dedicated to hosting a world-class sporting event. This company offers a unique opportunity for individuals to be part of a significant international event, contributing to the city's legacy and global reputation.
Mission and Values:
At Glasgow 2026, the mission is to deliver an outstanding Commonwealth Games experience, promoting sports, culture, and community engagement. The company values inclusivity, excellence, and sustainability, reflecting its commitment to making a positive impact on Glasgow and its people.
Top 10 Reasons to Work at Glasgow 2026:
1. Meaningful Work:
Working at Glasgow 2026 means being part of a significant event that contributes to the city's development and the lives of its citizens, providing a sense of purpose and fulfilment.
2. Collaborative Team Environment:
The company fosters a collaborative work environment where colleagues support each other, share knowledge, and work together on projects, fostering camaraderie and a sense of belonging.
3. Recognition and Rewards:
Glasgow 2026 recognizes and rewards employees' efforts through various programs, enhancing morale and motivation. Public praise and recognition are integral to the company's culture, encouraging employees to excel.
4. Social Responsibility:
The company is committed to social responsibility, engaging in sustainable practices, community activities, and ethical business conduct, appealing to employees who want to make a positive impact beyond their work[.
5. Competitive Compensation and Benefits:
Glasgow 2026 offers competitive compensation and benefits packages, ensuring employees are well-rewarded for their hard work and dedication.
6. Opportunities for Growth:
Working on a major international event provides numerous opportunities for professional growth, skill development, and career advancement. Employees can gain valuable experience and build a strong portfolio.
7. Positive Company Culture:
The company maintains a positive work environment where employees feel valued, supported, and satisfied in their roles. This culture promotes trust, cohesion, and effective collaboration among team members.
8. Clear Expectations:
Glasgow 2026 sets logical and understandable expectations, ensuring employees know what is required of them and why certain decisions and practices are in place. This clarity enhances job satisfaction and performance.
9. Freedom and Autonomy:
The company provides a balance between freedom and structured expectations, allowing employees the latitude to make decisions and take ownership of their work while ensuring they understand the broader context.
10. Unique Sense of Purpose:
Being part of the Commonwealth Games offers a unique sense of purpose, as employees are part of something bigger than themselves. This sense of belonging to a larger mission motivates employees to perform at their best.
About Us:
Glasgow 2026 is dedicated to the successful execution of the Commonwealth Games, an event that brings together athletes, officials, and spectators from around the world. The company's history is rooted in the city's rich sporting legacy and its vision for a sustainable and inclusive future.
Our Team:
The team at Glasgow 2026 is diverse, skilled, and passionate about delivering an exceptional event. Employees come from various backgrounds, bringing a wealth of experience and expertise to ensure the Games are a success.