Branch Manager
Aberdein Considine, Meiklemill, Aberdeenshire
- Full time
- Permanent
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Aberdein Considine, Meiklemill, Aberdeenshire
- Onsite working
- Full time
- Permanent
Full Job Description
Aberdein Considine are looking for a Branch Manager to join our team based in Ellon. The successful candidate will manage staff and encourage a positive working environment while ensuring client satisfaction.,
- Bring out the best in estate agency staff by providing training, coaching, development and motivation
- Ensure staff are suitability trained to conduct role
- Address customer and employee satisfaction issues promptly
- Ensure full and proper implementation of and adherence to Firm Policies and Procedures
- Locate areas of improvement and propose corrective actions
- Share knowledge with other branches and Area Manager/Estate Agency Director on effective practices, market trends, competitor activity, business opportunities and needs
- Network to improve the presence and reputation of the branch and Firm
- Assist with preparation of budgets
- Monitor expenditure/cost controlling
- Managing supplier relationships and escalating any issues
- Setting daily schedules for the team/managing workloads
- Assist with recruitment
- Develop solutions for problems that arise
- Lead by example
Essential - Strong oral and written communication skills
- Good presentation skills
- Well presented and professional
- A pleasant, confident manner
- Tact, discretion and respect for confidentiality
- Reliable and honest
- Possess good interpersonal skills
- Able to adapt to different professional and social environments
- Ability to plan and prioritise own workload
- Ability to work under pressure within a face paced environment
- Work well as part of a team
- Able to lead and motivate a team
- Previous estate agency or property sales experience
- Proven track record of achieving targets
- Experience of cross selling and building business
- Must be able to work both unsupervised and with upper management
- Ability to meet sales targets Desirable
- Proven estate agency branch management experience
- Sufficient knowledge of modern management techniques and best practices
- Familiarity with industry rules and regulations
- Previous management experience in a similar environment
- Leadership and human resources management skills, Local property market conditions
- Local economic factors
- Advertising mediums relevant to the property industry
- An understanding of financial services products
- Knowledge of the conveyancing process (buying and selling)
- Extensive knowledge of the firms processes and policies Desirable
- Local Authority Building Standards/Planning Process, Natural ability to sell
- Personable
- Relates to people
- Handles conflict well
- Good at solving problems
- A natural leader
- Self motivated and ambitious
- Hands on approach to management
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Aberdein Considine
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