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5 Heritage / Culture / Library jobs in Dalkeith, Midlothian

Senior Business Support A...

£20,001 - £30,000

East Lothian Council, Penston, East Lothian

  • Part time
  • Permanent

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Posted 1 day ago, 4 Apr

Senior Customer Services ...

£20,001 - £30,000

East Lothian Council, North Berwick, East Lothian

  • Part time
  • Permanent

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Posted 1 day ago, 4 Apr

Senior Customer Service A...

£20,001 - £30,000

East Lothian Council, Haddington, East Lothian

  • Part time
  • Permanent

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Posted 2 weeks ago, 21 Mar

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Senior Customer Services ...

£20,001 - £30,000

East Lothian Council, Longniddry, East Lothian

  • Part time
  • Permanent

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Posted 2 weeks ago, 21 Mar

Customer Service Adviser ...

£20,001 - £30,000

East Lothian Council, Haddington, East Lothian

  • Full time
  • Permanent

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Posted 2 weeks ago, 21 Mar
Close

Posted 1 day ago, 4 Apr

Closing date: 20-04-2025 (14 days)

Job ref: EAL11109

Full Job Description

Vacancy Information

The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly.

Hourly rate of pay: £12.96 - £13.78
Days and Hours of Work:
Monday - Wednesday, 09:00-17:00
Flexi time is applicable, and starting and finishing times are flexible.
To start 1st June 2025.

An opportunity has arisen for a permanent Senior Business Support Assistant within the Council Support administrative team. We are seeking an enthusiastic and experienced administrator to assist with a diverse range of duties. The successful candidate will provide administrative support to Transport Services within the Infrastructure Team, along with ad hoc administrative support to other areas of the team as needed.

Key Responsibilities:
• Provide comprehensive administrative support to Transport Services.
• Assist with various administrative tasks across the Infrastructure Team.
• Establish and maintain effective working relationships with staff at all levels.
• Prioritise workload and manage tasks independently.
• Deliver high-quality customer service.

Requirements:
• Strong communication and numeracy skills.
• Proven organisational skills with the ability to prioritise tasks.
• Ability to use initiative and work flexibly as duties may change.
• Commitment to delivering excellent customer service.

Home / Hybrid Working Consideration
Applications for homeworking or hybrid working will be considered for this post, subject to a trial period and in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found here. Home or Hybrid working options can be discussed with candidates invited for interview. All applicants must live in the UK and will be expected to attend Council offices from time to time as required.

Job Details

To provide general administrative, clerical and business support within the service area as advertised.

Please download the Job Outline/Person Specification (available under 'Job attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications
Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

Disclosure
The preferred candidate for this position may be subject to a Basic Disclosure Check carried out by Disclosure Scotland prior to a formal offer of employment being made by East Lothian Council.

PVG Information
This post is considered as Regulated Work with vulnerable children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007.

All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council.

PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made.

Please note:
If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information

For additional East Lothian Council employment information please click on the following link:
http://www.eastlothian.gov.uk/nonteachinginfo

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us

If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk

Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

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East Lothian Council

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