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6 Heritage / Culture / Library jobs in Kirkcaldy, Fife

Senior Customer Service A...

Salary not available. View on company website.

East Lothian Council, Hailes Terrace, East Lothian

Full time
Permanent

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Posted today, 30 Mar

Senior Customer Service A...

£20,001 - £30,000

East Lothian Council, Haddington, East Lothian

Part time
Permanent

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Posted 1 week ago, 21 Mar

Senior Customer Services ...

£20,001 - £30,000

East Lothian Council, Longniddry, East Lothian

Part time
Permanent

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Posted 1 week ago, 21 Mar

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Customer Service Adviser ...

£20,001 - £30,000

East Lothian Council, Haddington, East Lothian

Full time
Permanent

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Posted 1 week ago, 21 Mar

Relief Visitor Services A...

£20,001 - £30,000

Orkney Islands Council, Cupar, Fife

Full time
Temporary

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Posted 1 week ago, 17 Mar

Trustees

Salary not available. View on company website.

National Trust, Sighthill, City of Edinburgh

Full time

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Posted 2 weeks ago, 14 Mar

Senior Customer Service Assistant - Tranent & Ormiston Libraries - EAL11106

Salary not available. View on company website.

East Lothian Council, Hailes Terrace, East Lothian

Onsite working
Full time
Permanent

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Posted today, 30 Mar

Job ref: b233fb860a20450791bab4cf04934729

Full Job Description

This is a busy and varied role offering support with a wide range of Council services which could include homeless enquiries, benefits, rent and council tax and processing payments. The team also process applications for National Entitlement Cards and offer supported appointments for those unable to apply online for Blue Badges so strong communication and people skills are crucial.

Libraries are warm spaces within local communities and offer opportunities to reduce social isolation by providing a welcoming atmosphere as well as group activities for adults.

Libraries are very popular with children and young people and the successful candidate will have experience of and enjoy working with them. Regular tasks include leading Bookbug song and rhyme sessions, sensory story times, code clubs and other groups for children and families.

Our teams work flexibly across our offices and whilst the successful candidate will mainly work between 2 locations they will be required to cover other locations across East Lothian potentially at short notice when required.

To support and assist in the day to day delivery of front line customer and library services.

The successful candidate will work mainly between Tranent and Ormiston Libraries. Children and young people aged over 8 also attend the library after school and during holidays without parents and carers and the successful candidate will have experience in engaging young people in appropriate activities mindful of the sometimes competing needs of different library users.

The successful candidate will have experience of responding quickly to changing customer and service needs and will be required to help support customers access services online and as such they must have strong digital and communication skills., Educated to Higher level, NC or SVQ Level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

Driving Licence
A full current driving licence is desirable for this post.