Food & Beverage Manager
Edrington, Aberlour, Moray
- Full time
- Permanent
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Food and Beverage Host
Edrington, Aberlour, Moray
- Full time
- Permanent
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Sous Chef
Edrington, Aberlour, Moray
- Full time
- Permanent
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Bar and Waiting Staff
Marston's PLC, Banff, Aberdeenshire
- Part time
- Permanent
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Macallan Host
Edrington, Aberlour, Moray
- Full time
- Permanent
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Guest Experience Assistan...
Edrington, Aberlour, Moray
- Full time
- Permanent
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Full Job Description
The Food and Beverage Manager at The Macallan Estate leads a distinguished team of professional hosts to deliver a luxurious food and beverage experience across the estate. This includes TimeSpirit, The Macallan Bar, and the offerings within Easter Elchies House and Ghillies House, as well as all events at the estate. The F&B Manager ensures that the consumption experience of The Macallan whisky aligns with brand standards and serving strategies. Working closely with the Head Chef, the F&B Manager creates and delivers gastronomic experiences that consistently exceed customer expectations. Setting high standards for delivery and ensure these are met while managing the F&B operating budgets. Responsible for the entire Food and Beverage department, their flair, passion, and inspiring leadership will guarantee exceptional, world-class 5-star service at all times.Make an Impact
- Support the Macallan Experience Operations Manager in planning, implementing, and delivering the Experience Strategy
- Create and maintain SOPs for Food and Beverage in line with brand standards
- Train, guide, and coach the team to enhance service standards and teamwork
- Collaborate with senior management to ensure consistent 5-star service for every guest, implement actions to continuously improve guest satisfaction and experience
- Ensure compliance with food hygiene, weights and measures, licensing laws, health & safety, and fire procedures
- Conduct weekly stock takes and report results to Operations Manager, finance team, and Stock Control Manager
- Manage the Bar and TimeSpirit budget, ensuring resources meet business needs within budget
- Lead and inspire the dining experience across The Macallan Estate,collaborate with the Head Chef and El Cellar to create menus that meet required standards
- Support the Bar Manager in implementing the global drink strategy,ensure correct drink pairings for dinner, lunch, and event menus
- Manage stock control for all bar and TimeSpirit products
- Drive recruitment processes with integrity, ensuring a great candidate experience, manage employee onboarding for a positive joining experience
- Motivate and develop teams through regular 1:1s and performance discussions
- Handle employee grievances and disciplinary issues with HR support
- Facilitate career development through continuous coaching and annual talent processes Your Talent and Skills To be successful in this role, you are an inspiring leader with experience in a 5-star guest environment, known for effective communication and leading by example. You are proven in budget management, people management, and team leadership, with training in barista, sommelier, and mixology. You excel in customer service, are familiar with various service styles, and possess an upbeat, professional manner. You are friendly, approachable, with excellent verbal and written communication skills. You are skilled in handling pressure, problem-solving, and organizing staffing requirements. Detail-oriented, engaging, you have strong IT skills and the ability to communicate with key stakeholders and senior management. You demonstrate precision in handling customer details, strong time-keeping, and a sense of ownership and pride in your work.A Place For Everyone We're proud of our inclusive culture - where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success. Get involved. From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.
- Salary - £35000 - £41500
- Shift allowance - additional circa £10,000 on top of base salary
- 37 days holiday, plus 4 Giving More volunteer days
- Save for retirement and invest in your future - pension contributions (employee up to 8.75%, employer up to 14%)
- Share in our success with up to 10% Share Reward scheme (subject to eligibility)
- Private medical insurance that covers the cost of private healthcare and includes round the clock access to GP services and menopause health line
- 24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
- Experience our exceptional brands with a generous annual product allowance, plus at least 20% discount in our staff shop
- Embrace work-life harmony with 26 weeks' paid maternity, paternity and adoption leave, and up to five paid carers leave days a year
Our vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our leading brand, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is completed with Brugal premium rum from the Dominican Republic, The Famous Grouse Blended Scotch Whisky, and Wyoming Whiskey in the American Whiskey category. Edrington also has a strategic partnership with No.3 London Dry Gin. Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive.
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Edrington
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