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Job Summary

Working as part of the multidisciplinary team staff provide a wide and varied range of Housekeeping/laundry services which support Clinical Services throughout Ayrshire Hospice in line with NHS Scotland National Cleaning Services Specification to fulfil Healthcare Improvement Scotland Standards which maintain a clean, safe working environment.

The housekeeper/laundry assistant work as part of the multidisciplinary team carrying out a high-quality person centred and safe linen service and contributing to the operation and cleanliness of the organisation. The laundry service is provided as part of the wider housekeeping service function.

Main Responsibilities

Housekeeping:

To carry out all housekeeping duties to a high standard of cleanliness to include:
Ensure sufficient, high quality housekeeping services are provided within designated time-scales to meet required Standards of Cleanliness
Compliance with agreed Infection Control Guidelines for Housekeeping Staff to reduce the risk of cross-contamination.
To be responsible for the safe and economical use of equipment and materials, reporting all deficiencies to the Housekeeping Manager.
Follow all guidance and training on safe working practices to ensure personal health and safety and that of others, exercising a duty of care.
To undertake Mandatory Training including Infection Control and the correct use of equipment and materials.
Support the induction of new team members by promoting good practice and adhering to safe systems of work.
Actively promote the importance of good housekeeping practices amongst all patients, staff and visitors.
Dedicated approach to cleaning and any other duties, including with pre-agreed schedules and frequencies to demonstrate motivation and enthusiasm.
Routine and terminal cleaning of areas contaminated by infection as per Infection Control Policy
Ensure personal appearance, behaviour and cleanliness is exemplary at all times in order to promote high standards and confidence in the services.
Flexible approach and understanding of circumstances which may occur requiring change in routine thus demonstrating co-operation and ensuring continuity of the service.
Check curtains/screens for necessary washing or repair, change and re-hang as necessary.
Safe use and storage of equipment and supplies.
Disposal of waste in accordance with Organisational Waste Management Policy.
Report all pest infestation, faults/malfunctioning equipment and repairs required within housekeeping or public areas to the Estates team or Catering & Housekeeping Manager.

Laundry:

The post holder must be flexible and adaptable to fulfil the following tasks:
Laundering of all linen, maintaining a high standard processed through the use of industrial washing machines and dryers, including soiled and infected linen.
Laundering of patient’s personal clothing when required and returning laundered clothing to the patient.
Recording information regarding items requiring mending and storing in designated place.
Restocking of linen cupboard/patient’s rooms.
To be responsible for the safe and economical use of equipment and materials, reporting all deficiencies to the Catering & Housekeeping Manager.
Follow all guidance and training on safe working practices to ensure personal health and safety and that of others, exercising a duty of care.
To undertake Mandatory Training including Infection Control and the correct use of equipment and materials.

Person Specification

Requirement: Essential/Desirable, Assessment (Application/Interview)

Education / Qualifications

Basic Education & Literacy: Essential (A)

Knowledge/Experience

Previous Experience of Housekeeping/Laundry Duties: Essential (A/I)
Experience within a Healthcare Setting: Desirable (A/I)
Awareness of COSHH and Health & Safety Regulations: Desirable (A/I)
Awareness of Infection Control Regulations: Essential (A/I)

Ability/Skills

Attention to Detail: Essential (I)
Ability to Follow Instruction: Essential (I)
Time Management Skills: Essential (I)
Ability to Adapt and Work Effectively as Part of a Team: Essential (I)

Personal Qualities

Motivated: Essential (I)
Positive Attitude to Work: Essential (I)
Trustworthy: Essential (I)
Honest: Essential (I)