Benefits Analyst
Coupa Software Inc., Scotland-wide.
- Full time
- Temporary
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Salary Not Specified
Coupa Software Inc., Scotland-Wide.
- Remote working
- Full time
- Temporary
Posted 5 days ago, 28 Apr
Job ref: ff1c1ab899894ee4948d0b176cc4e74f
Full Job Description
We have an exciting opportunity for a Benefits Analyst to join us, on a 12-month fixed term contract, full time on a remote basis. The Impact of a Benefit Analyst at Coupa: As a Benefits Analyst at Coupa, you will play a vital role in supporting the delivery of high-quality, globally-aligned benefits programs that enhance the employee experience. You'll be a key member of the Total Rewards Team, supporting benefits administration across EMEA, APAC and the Americas, managing the operations related to employee benefit programs. This role will have a direct impact on the day-to-day satisfaction of employees and the overall efficiency of our global benefits function.What You'll Do:
- Support new hires and existing employees with benefits enrolment, including the annual benefits enrollment process in the US
- Act as a first point of contact for all tier 1 benefits-related queries through our HR/Benefits service desk system, across all global locations
- Create and enhance self-service content, empowering employees and managers with easy-to-understand, accessible information about benefits and leave programs
- Support the roll out of enhanced family leave programs (parental, maternity, paternity) across EMEA and APAC
- Partner with HR Ops to identify process gaps and create scalable solutions that support growth and maintain operational excellence
- Collaborate with Payroll to validate and reconcile benefits data, reducing errors in payroll processing
- Regularly audit programs to ensure compliance with global regulations and industry best practices
- Manage the administration of benefit invoice processing, and reconciliations to ensure financial accuracy and accountability
- Work closely with benefit brokers/vendors to ensure smooth benefits offboarding for departing employees, including communication of leaver data and support for post-employment benefits queries (e.g. pension transfers)
Excellent written and verbal communications skills to collaborate and respond to a wide variety of stakeholders - Highly organised with ability to prioritise tasks and responsibilities to meet business needs
- Team player, able to work in a complex environment with competing priorities
- Customer-focused and capable of clear, effective, and concise communication
- Proactive, methodical, and adaptable to working at pace while prioritising key deliverables
- Ability to work autonomously while seeking guidance when needed
- High levels of integrity, credibility, and professionalism
- Energetic: You're driven by pushing forward, searching for better, and wanting more than the status quo
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.