Your New Role

We have a fantastic opportunity for a permanent Employee Relations Case Manager to join our Transport Infrastructure business, supporting Highways and Rail Contracts. We are creating a Case Management team and are looking for an Employee Relations Specialists to join us, each working with a business area of around 1000 employees.

Highways – Scotland & Northern Ireland

Our Transport Infrastructure business supports National Highways, Local Authority Highways, Highways Scotland and Rail Customers. We transform journeys and help communities thrive by making roads safer, railways smoother and our streets and green spaces cleaner.

The ER Case Manager plays an important role within the team. As an Employee Relations Specialist, you will provide expert knowledge and advice to business leaders, instilling best practice and consistency on conduct, performance, grievances and absence cases which will include highly complex employment law and health and safety issues.

The standard hours of work are 37.5 hours per week, Monday – Friday. This role will be home based with occasional travel across England, Scotland and Northern Ireland.

Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we’re open to discussing working options that suit you.

You will be responsible for:

Supporting, liaising and developing effective working relationships with wider stakeholders
Effective and efficient case management, ensuring cases are managed proactively and fairly, that case notes are accurate and business risk is highlighted and managed appropriately
Serving as a coach and escalation point for People Managers, seeking guidance from wider team where required
Providing a commercial, efficient, professional and customer focused Employee Relations service to your stakeholders
Ensuring all case management details are recorded accurately on the case management systems and that cases are managed pro-actively and driven through to conclusion
Coach managers in aspects of people management including communication, robust decision making, fairness and consistency and application in person and remotely
Conduct regular training on absence management, performance management and conduct management as well as other bespoke training requirements in person and remotely
Support with absence management through monthly reporting with key stakeholders being updated and ensuring policies and procedures are followed
Active management of the performance management process including regular reviews and objective setting

We want to hear from you if you have:

Strong communication and stakeholder management skills
Highly competent in Employment Law and Health & Safety awareness with the ability to handle complex cases
The ability to work towards strict deadlines and drive best practice forward
Competent in the use of MS Office 365, including Excel and Teams

You will be qualified in Level 5 CIPD, ideally Level 7 but not essential, with experience in dealing with a varied caseload.

In addition to this, it would be desirable if you had similar industry knowledge or experience to help you hit the ground running, although this is not essential as we will provide you with the required development you need to bring you up to speed.

What we can offer you

When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life’s ups and downs. It’s the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program.

Pension – Generous Pension scheme which we will contribute to
Holidays - Minimum 24 days holiday + Bank Holidays
Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership
Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers
Social Value - You’ll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives

We embrace difference and support individuals to work in ways that work best for them.

We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected.

At Amey, you have freedom to perform because we know if nothing holds you back, together, we can be extraordinary.

Application Guidance

Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.

Please contact our recruitment team to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process.

Apply today – We are excited to hear from you!