Sponsored Jobs
Sponsored
Data Intelligence & Resea...
Mental Welfare Commission for Scotland, Edinburgh
- Part time
- Contract
Apply by phone call
Sponsored
Airwave Communications Of...
Police Scotland, Loanhead, Midlothian
- Full time
- Contract
Apply on company site
Sponsored
Technology Operations Coo...
Glasgow 2026 Ltd, Blythswood New Town, Glasgow City
- Full time
- Contract
Apply on company site
Sponsored
Business Intelligence Dev...
University of Strathclyde, Glasgow
- Full time
- Contract
Apply on company site
Service Desk Analyst
HAYS, Glasgow
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Data Architect (Principal...
Harvey Nash, Edinburgh
- Full time
- Contract
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Embedded Software Enginee...
FT Recruitment Group, Westhill, Aberdeenshire
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Snr User researcher
Harvey Nash, Edinburgh
- Full time
- Contract
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Senior UX Designer
Harvey Nash, Edinburgh
- Full time
- Contract
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Data Architect (Principal...
Harvey Nash, Edinburgh
- Full time
- Contract
Fast Apply Available
(Apply in seconds when you have a CV uploaded)IT Support Analyst
Iconic Resourcing, Merchant City, Glasgow City
- Full time
- Permanent
Apply on company site
Scheduling/Planning Manag...
Blue Arrow Ltd. Livingston, Livingston, West Lothian
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Deployment Engineer
HAYS, Glasgow
- Full time
- Contract
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Change Manager
HAYS, Glasgow
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)DevOps Engineer
Harvey Nash, Edinburgh
- Full time
- Contract
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Helpdesk Agent
Harvey Nash, Edinburgh
- Full time
- Contract
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Service Desk Supervisor
FT Recruitment Group, Aberdeen
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Deployment Engineer
HAYS, Glasgow
- Full time
- Contract
Fast Apply Available
(Apply in seconds when you have a CV uploaded)Sponsored
Data Intelligence & Resea...
Mental Welfare Commission for Scotland, Edinburgh
- Part time
- Contract
Apply by phone call
Site Support Analyst - 12...
Iconic Resourcing, Royston, Glasgow City
- Full time
- Contract
Apply on company site
Digital Helpdesk Apprenti...
QA Limited, Old Town, City of Edinburgh
- Full time
- Permanent
- Apprenticeship programme
Apply on company site
IT Refurbishment Apprenti...
QA Limited, Lugton, Midlothian
- Full time
- Permanent
- Apprenticeship programme
Apply on company site
Sponsored
Business Intelligence Dev...
University of Strathclyde, Glasgow
- Full time
- Contract
Apply on company site
Systems Administrator
FT Recruitment Group, Aberdeen
- Full time
- Permanent
Fast Apply Available
(Apply in seconds when you have a CV uploaded)
Posted 3 days ago, 9 May
Job ref: 4685166
Full Job Description
IT Service DeskAnalyst , Glasgow, 35k
Your new company
An excitingopportunity for an experienced IT Service Desk Analyst to join a successful professional services organisation and help them shape their service deskoperations.
This company hasbeen operating for more than 50years and works with many leading organisations across the UK and beyond, They employ around 500 staff and have a modern HQ office in Glasgow city centre.
Your new role
Working closely withthe IT Service Desk Manager, you will ensure that effective support is providedacross IT operations and the service desk operates efficiently and gives a high quality service and confidence to the business.
You will haveexperience operating within an ITIL environment and be confident working under key servicemetrics such as time, success rates and customer satisfaction.
You will be the main point ofcontact for any IT and service issues across the organisation. It's essential you have strong communicationskills and liaise with users at all levels.
What you'll need tosucceed
You will haveexperience using service desk platforms as well as working in a ticketing andremote support environment.
This is a rareopportunity to be involved in a service desk as it embraces change and new technologies. It offers the chance to contribute to key decisions around designing proceduresand best practice..
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Copy the direct link to this job
About this company