Working closely with the CIO of this international energy business, this newly created role will see you provide ongoing IFS system administration and support to a number of users in different locations!

Responsibilities:

Act as the main IFS ERP system Subject Matter Expert.
Closely collaborate with contractors, vendors, and development teams to find solutions for some problems that can't be fixed internally.
Build and maintain productive working connections with suppliers and end consumers.
Uphold the ERP system's security administration and guarantee that users have the right amount of access to the right functionality.
Create and update a knowledge base with end users' best practices.
Write and update the staff user handbook.
Support the management of master data.
Meet all Service Level Agreements and react quickly to end user and management demands.
Examine software programme problems and choose the best line of action to enhance functionalities.
Assist end customers around-the-clock in collaboration with an outside service desk.
Oversee the testing, installation, and assessment of new and updated software components.
Communicate with the software providers about any problems maintaining or fixing bugs in the programme.
Test and assess the supplier's new product features.
Take part in regular meetings about key IT operational systems and the ERP system.

This role would be particularly well suited to you if you can show previous experience in a similar role, especially with a solid understanding of P2P and CMMS processes in an IFS environment.