Welcome to First Bus

First Bus is one of the country's largest bus operators – taking 1.6 million customers to their destinations every day. We're a forward-looking business at the forefront of bus technology, leading the way on contactless payments, mobile Apps, and real time information.

Our investment in state-of-the-art, new buses is just one part of our transition to a low-carbon future. It's an exciting time to be here.

The Role

Reporting to the Head of Network, the Network Analyst is an integral part of the network team which is responsible for the effective planning and scheduling of buses throughout Aberdeen.

The ideal person will look to optimize supply and demand using data and provide key support to the Head of Network using data and technology to improve business performance.

Responsibilities

Collate and interpret data from various sources including Excel and Power BI to support decision making and make recommendations to the Head of Network
Monitor and analyse service reliability and fleet utilisation across all depots.
Assist network scheduler with SIPOC process compliance
Collate and distribute Staff Notices to communicate all relevant service change(s)
Help prepare documentation for Local Authorities and Traffic Commissioner for service registrations
Attend depot meetings and record/share minutes and actions.
Utilise our optimisation software which uses AI to produce outputs that generate new timetable proposals for scheduling team to review.
Maintain strong links with the central Commercial Analyst to ensure Divisional collaboration and enhanced working practices identified.
Generate and input Hours and Miles reports for internal tracking and budgetary updates.
Ensure that all data exports and billing reports are completed in a timely manner.
Other duties commensurate with the role as may be deemed appropriate by your line manager

Skills and Experience

Have prior experience in a similar role or be a recent Graduate in relevant field.
Highly numerate with a demonstrable data analysis capability.
Be interested in developing a career within the Bus Industry.
Have a keen interest in modern software technologies with the ability to use systems and data to drive better decision making
Excellent written and verbal communication skills
A team player but also able to work on your own with strong attention to detail
Excellent IT skills, proficient in excel.
Be organised with the ability to multitask and manage workload efficiently.

Benefits

Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support
We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
Cycle to work scheme
25 days' holiday + bank holidays
Pension scheme and chance to buy discounted First Group shares
Enhanced maternity / paternity pay
Flexible working

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.

Applicants are advised that background checks will be conducted as a standard part of our recruitment process.